Head of Operations

2 weeks ago

Melbourne, Victoria, Australia Alliance Australia Full time

Join a leading national provider transforming lives in NDIS, Aged Care & Health.

We're seeking a dynamic, strategic and people-focused Head of Operations to lead Alliance Community through its next phase of growth and innovation.

The Role

Reporting to the Executive General Manager, you'll take full accountability for the strategic, financial, operational, and cultural leadership of the business.

This is a rare opportunity to lead a high-impact organisation with national reach, a strong client-first reputation, and significant growth potential.

Key Responsibilities

Lead delivery of the Alliance Community Business Plan, aligning national and regional goals

Drive strong financial performance with oversight of a $50–100M P&L

Build, lead and coach high-performing teams across multiple branches

Champion innovation and continuous improvement across systems and services

Embed a culture of clinical excellence, risk management, and compliance

Lead organisational change aligned to NDIS, Aged Care and Health sector reform

Strengthen existing client relationships while identifying new growth opportunities

About Us

Alliance Community is one of Australia's most respected providers of quality support services across the community care sector. Our commitment to delivering exceptional care under the NDIS, Aged Care, and Health is at the heart of everything we do.

With a team of passionate professionals across the country, we're focused on improving lives, exceeding compliance standards, and being an employer of choice.

What You'll Bring

Proven leadership experience within the NDIS, Aged Care, or Health sectors

Demonstrated success managing multi-site operations and dispersed teams

Strong commercial acumen and financial management skills

Ability to inspire teams and drive high-performance culture

Experience in change leadership and delivering strategic outcomes

Understanding of governance, clinical frameworks, and regulatory compliance

A relevant Bachelor's Degree and ongoing professional development

Why Work With Us?

At Alliance Community, you'll be supported by a values-led leadership team and have the autonomy to lead a business that is making a meaningful impact. We offer:

A competitive remuneration package

22 days paid leave including birthday leave, Retail and Gym Discounts + more

The chance to shape strategy and lead large-scale growth

A workplace that values innovation, collaboration, and care

National scope and opportunity to drive change initiatives

If you're a strategic leader who thrives in a fast-paced, purpose-driven environment, we want to hear from you.

Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:Which of the following statements best describes your right to work in Australia? How many years' experience do you have as a Head of Operations? How many years' experience do you have with change management? What's your expected annual base salary?

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.

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