Head of Operations

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Join a leading national provider transforming lives in NDIS, Aged Care & Health.

We're seeking a dynamic, strategic and people-focused Head of Operations to lead Alliance Community through its next phase of growth and innovation.

The Role

Reporting to the Executive General Manager, you'll take full accountability for the strategic, financial, operational, and cultural leadership of the business.

This is a rare opportunity to lead a high-impact organisation with national reach, a strong client-first reputation, and significant growth potential.

Key Responsibilities

• Lead delivery of the Alliance Community Business Plan, aligning national and regional goals
• Drive strong financial performance with oversight of a $50–100M P&L
• Build, lead and coach high-performing teams across multiple branches
• Champion innovation and continuous improvement across systems and services
• Embed a culture of clinical excellence, risk management, and compliance
• Lead organisational change aligned to NDIS, Aged Care and Health sector reform
• Strengthen existing client relationships while identifying new growth opportunities

About Us

Alliance Community is one of Australia's most respected providers of quality support services across the community care sector. Our commitment to delivering exceptional care under the NDIS,

Aged Care, and Health is at the heart of everything we do.

With a team of passionate professionals across the country, we're focused on improving lives, exceeding compliance standards, and being an employer of choice.

What You'll Bring

• Proven leadership experience within the NDIS, Aged Care, or Health sectors
• Demonstrated success managing multi-site operations and dispersed teams
• Strong commercial acumen and financial management skills
• Ability to inspire teams and drive high-performance culture
• Experience in change leadership and delivering strategic outcomes
• Understanding of governance, clinical frameworks, and regulatory compliance
• A relevant Bachelor's Degree and ongoing professional development

Why Work With Us?

At Alliance Community, you'll be supported by a values-led leadership team and have the autonomy to lead a business that is making a meaningful impact. We offer:

• A competitive remuneration package
• 22 days paid leave including birthday leave, Retail and Gym Discounts + more
• The chance to shape strategy and lead large-scale growth
• A workplace that values innovation, collaboration, and care
• National scope and opportunity to drive change initiatives

Take the next step in your executive leadership career.

If you're a strategic leader who thrives in a fast-paced, purpose-driven environment, we want to hear from you.

Seniority level

• Seniority levelExecutive

Employment type

• Employment typeFull-time

Job function

• Job functionHealth Care Provider and Strategy/Planning
• IndustriesHospitals and Health Care, Community Services, and Individual and Family Services

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