Incident Manager

Key ResponsibilitiesOwning post-incident process and ensuring it drives enduring reliability across all products and services within XeroProviding regular communication and reporting around the PIA landscapeCreating and monitoring quality standards for post-incident artifacts

The role of Incident Management Leadership Position involves leading a team of incident managers in resolving IT incidents efficiently. As a technical team lead, you will ensure the implementation of best practices in incident management.About Our CompanyZone IT Solutions is an Australian recruitment company specializing in digital, ERP, and IT services. We...

Incident Response Manager: Job SummaryWe are seeking an experienced Incident Response Manager to join our team. As a key member of our cybersecurity team, you will be responsible for responding to and managing security incidents on behalf of our clients.Key Responsibilities:Lead the investigation and response to security incidents using advanced technical...

Join Centorrino Technologies: Innovate, Grow, and Thrive with UsAt Centorrino Technologies (CT), we're more than just tech—we're a community that goes beyond expectations. We've been recognised as a Great Place to Work in 2024 and one of the Best Places to Work Medium Size in Australia for 2024, with an outstanding eNPS score of 68. And we're not stopping...

Incident Management Engineer, AWS Incident Detection and ResponseJob ID: 2911597 | Amazon Web Services Australia Pty LtdSales, Marketing and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global...

Incident Management Coordinator Position AvailableSpecsolutions is seeking an incident management coordinator to join our team. In this role, you will be responsible for managing urgent and critical client requests while delivering exceptional service. Your ability to articulate complex issues clearly and remain calm under pressure will be essential in this...

Job OverviewWe are seeking a highly skilled and experienced Incident Management Engineer to join our team at Amazon. As a critical member of our Global Support organization, you will play a pivotal role in providing communication, emergency response, technical resolver engagement, and incident management for our customers.This is a global role that requires...

We are seeking an experienced ITIL Incident Management Team Lead to join our team. As a key member of our IT service management group, you will be responsible for leading a team of incident managers and ensuring the effective and efficient resolution of IT incidents.About UsZone IT Solutions is a recruitment company specializing in digital, ERP, and IT...

Incident Management Engineer, AWS Incident Detection and ResponseDESCRIPTIONSales, Marketing and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies...

We are currently hiring an ITIL Incident Manager Team Lead. You will be responsible for leading a team of incident managers, ensuring the effective and efficient resolution of IT incidents, and implementing incident management best practices.Responsibilities:Lead a team of incident managers.Ensure effective and efficient resolution of IT incidents.Implement...

Actively Hiring for Incident Manager-Oracle CSSLocation: MelbourneDuration: 6 Months Contract + ExtensionJob DescriptionMinimum 8-10 years of experience in incident management, with a strong focus on Oracle Cloud Customer Service (CCS) or Oracle Cloud Infrastructure (OCI).Solid understanding of Oracle applications, including Cloud-based support...

Bupa is an international healthcare group which has been committed to a purpose of longer, healthier, happier lives and making a better world for more than 70 years. In Australia and New Zealand, Bupa supports more than 5 million customers through a broad range of health and care services including health insurance, aged care, rehabilitation, dental,...

We're MYOB, a business management platform designed to unleash the potential of businesses across Australia and New Zealand As the #originalstartup, our roots are in finance and accounting software, but today we are so much more. We help our Aussie and Kiwi customers unleash their full potential, giving them the tools to Start, Survive and Succeed: all in...

Come and join a thriving company and become part of a diverse global collective of free-thinkers, entrepreneurs and industry experts who are all driven to use technology to reimagine what's possible. Capgemini. Get the future you want.For more about why Capgemini, visit here.Let's talk about the role and responsibilitiesDeveloping strong, positive...

Key ResponsibilitiesDrive the resolution of large scale customer impacting incidents as part of a team rotationDrive critical, complex customer escalations in situations that are sometimes technically challenging in collaboration with Engineering TeamsProvide critical incident response/management (including leading calls with internal/external participants)...

Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint — we've got huge goals.As a full-time Incident Engineer you will join our Network Operations Center team, who monitors and maintains our network's health around the clock. You will...

In this role as an Incident Response and Threat Management Expert, you will be responsible for leading incident response efforts, developing tools, and using modern technologies to detect and respond to security threats. This role requires 6+ years of hands-on experience in security operations, incident response, and threat hunting, as well as expertise in...

**About the JobWe are seeking a highly skilled Cloud Operations and Support Professional to join our AWS Enhanced Support Services organisation. As part of the AWS Incident Detection and Response team, you will be responsible for providing proactive engagement and incident management to reduce the potential for failure and accelerate recovery of critical...

Job DescriptionIn this dynamic role, you'll lead incident response efforts across diverse operating systems (Windows, Mac, Linux) to detect, analyze, and contain security breaches as they happen. You'll work closely with our vendors and internal teams to manage and evolve the MDR service, ensuring seamless integration of cutting-edge threat intelligence and...

IPH Limited is seeking a highly skilled Network Incident Resolver to join our Australia New Zealand Information Technology team of experts.The Network Incident Resolver will be responsible for resolving network incidents, providing technical support, and maintaining the stability of our network infrastructure.The scope of work includes troubleshooting,...