Services Branch Manager

6 days ago

Melbourne, Victoria, Australia at Full time

At Johnson Controls, we've been making buildings smarter and safer since 1885. Our diverse global team offers a wide portfolio of building products, digital technologies, software, and services to transform environments where people live, work, learn and play.

Our mission is to continuously deliver outcomes for our customers and partners. Tomorrow needs your talent. Tomorrow needs you. So, let's talk today

About this role:

As the Branch Manager you will be responsible for providing overall business leadership to achieve all the planned objectives for the Service Branch. You will have strong support from the national Service Leaders.

How you will do it:

  • Strategic Planning: planning and deploying strategies to achieve sustainable business growth in tandem with overall corporate objectives and customer satisfaction objectives.
  • Financial Excellence: lead the team to achieve excellence in operations and optimum profit.
  • Customer Satisfaction: leverage customer feedback and relationships to align the project delivery to their needs and satisfaction levels.
  • Operational Excellence: develop and ensure compliance to business processes to enable effective and productive operations.
  • Delivery sales and planning: strategise and lead Delivery/Systems sales to meet and exceed company growth targets.
  • Resource Planning: plan and ensure the adequacy of resources (manpower, tools etc) to enable the branch to meet planned objectives.

Culture:

Across our 12 branches in Australia, our employees enjoy working within JCI because there is a supportive diverse culture, with a highly skilled workforce, accessibility to world class leading products with opportunities for individual growth and progression.

What we look for:

  • 8+ years' experience in HVAC or BMS environments. Related Technical qualification – Trade Qualifications in HVAC, building Automation.
  • Previous experience as a Service or Operations Manager would be a preference but we are open to speaking with people wanting to step into this role.
  • Focused, collaborative and passionate about the execution of projects, and thrives in complex environments.
  • Strong leadership/supervisory skills with an ability to influence team collaboration focused on outcomes.
  • Excellent analytical / problem solving and interpersonal skills.
  • Commercial contractual competence with a proven capability to mitigate and manage conflict to resolution.
  • Advanced computer / MS Windows skills, to include software applications such as MS Projects, PowerPoint, Excel, Access, etc.

JCI's Diversity & Inclusion

Our dedication to diversity and inclusion starts with our values. We lead with integrity and purpose, focusing on the future and aligning with our customers' vision for success. Our High-Performance Culture ensures that we have the best talent that is highly engaged and eager to innovate. Our D&I mission elevates each employee's responsibility to contribute to our culture. It's through these contributions that we'll drive the mindsets and behaviors we need to power our customers' missions. You have the power. You have the voice. You have the culture in your hands


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