Head of Property Management

TK Property is a boutique, multi office, residential and commercial property management group with our Head Office located on the Sunshine Coast.

With a residential roll of 500+ & a commercial roll of 100+ across coastal and regional markets we are an emerging disruptor in our various markets.

Off the back of recent rapid expansion we're ready to level up our operation and cement ourselves as the premiere providers of the highest quality property management services in our areas of operation by welcoming to the team an experienced Property Management HOD.

The Opportunity

"Speak to a manager & you'll learn how important they are…speak to a leader and you'll learn how important you are."

TK Property is seeking a true leader to lead, mentor, and empower a team of senior property managers, assistant property managers and support staff.

This is an opportunity to lead with purpose & build a positive, team oriented office culture that values delivering high quality, client focused results, as well as work-life balance.

We are looking for an experienced Head of Property Management to lead our high-performing team. This is a pivotal leadership role suited for an experienced property management professional who understands the value of our people & our clients. Getting the best from people by gaining their trust in a professional but empathetic way should be part of your DNA.

Be part of a team who genuinely appreciates work-life balance and establish a life on the beautiful Sunshine Coast where the lifestyle is truly unbeaten

Key Responsibilities

· Oversee daily operations within a multi site operation, ensuring legislative compliance and service excellence

· Be the primary point of contact for the Property Management team & seek to improve individual team member knowledge and professional development

· Drive a high performance culture focused on KPIs, client satisfaction, and accountability

· Identify and implement opportunities for innovation & service improvement

· Manage team recruitment operational rosters

· Resolve complex landlord and tenant matters with professionalism and accuracy

· Influence change and contribute to the long-term success of the business

· Assist the BDM with lead conversion where required & be a caretaker a small portfolio during POD growth prior to handing over to the new PM.

About You

To be successful in this role you must have a demonstrated ability to manage a high performing team of Property Managers as well as a detailed working knowledge of PropertyMe. Essential experience will include:

· 10+ years of experience in Property Management, with deep operational and legislative knowledge

· A minimum of 5 years in a senior leadership role, guiding and inspiring team members to exceed client expectations

· Experience developing property management systems & strategies that drive growth, operational improvement, and team engagement

· A detailed knowledge of PMe, the ability to do daily receipting, mid & EOM when required as well as portfolio auditing and reporting

· Deep understanding of Queensland residential tenancy legislation and compliance requirements

· DriveKPIs, team performance, systems, and service standards.

· Play a key role inshaping culture & driving innovation within the business

· A demonstrated ability to Influence change and contribute to the long-term success of the business.

· Current Queensland Real Estate Licence

What We Offer

· Autonomy to run your own team by directly reporting to the Managing Director

· Positive, team-oriented office culture that values work-life balance

· A starting salary of $120K + Super + Car

· Ongoing professional development and real growth opportunities

· The ability to be a part of something where you have real and genuine influence on the direction, system development and success of the business and its team members.

This isn't just a job, it's a career path wrapped in lifestyle and surrounded by a supportive & positive team. Register your interest…you have nothing to lose and so much to gain

Salary match Number of applicants Skills match

Your application will include the following questions:Which of the following statements best describes your right to work in Australia? How many years' experience do you have as a Head of Property Management? Do you hold a current Real Estate Agent's licence? How many years of people management experience do you have? How much notice are you required to give your current employer?

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