Senior Surveillance Technician

Overview

Join to apply for the Senior Surveillance Technician role at The Star Entertainment Group.

Since 2014, The Star Gold Coast has undergone a remarkable evolution. Our mission, to create fun at trusted destinations, has resulted in an unparalleled experience. Guests indulge in lavish stays at The Star Grand's revamped five-star hotel rooms, the opulent suites of The Darling, and Australia's pioneering Dorsett Hotel. Culinary delights await at award-winning venues including Nineteen at The Star, Kiyomi, and Mei Wei. Entertainment options are abound with live concerts, theatre performances, Events Centre gatherings, outdoor "Live on the Lawn" events, and world-class DJ sets at Atrium Bar. The Star Gold Coast is where relaxation seamlessly intertwines with thrilling entertainment.

As our Senior Surveillance Technician, you will be at the forefront of our security efforts, utilising the latest in surveillance and security technology to protect our assets and people. Leveraging advanced surveillance technologies and systems, you will lead efforts to safeguard our people, assets, and operations. Your expertise will drive the optimisation of both current and emerging surveillance infrastructure, ensuring peak operational performance and uncompromising integrity across all security functions.

This is a fantastic opportunity where you will take good care of both our valued patrons and team members.

Responsibilities

• Support the Asset Protection Systems Manager with management of the Surveillance Technical team and systems, ensuring compliance
• Respond to and resolve faults, maintenance requests and equipment failures with the Surveillance CCTV system and other associated Surveillance systems
• Provide technical support and training to operational teams using any surveillance managed systems
• Conduct preventative maintenance to CCTV cameras and system, including hardware replacement programs
• Assist with system updates throughout projects to reflect the operational layout of the system
• Assist the Surveillance leadership team with various projects, ensuring timely completion and within allocated budgets
• Maintain compliance with all regulatory and WHS requirements

What we are looking for

• Experience with enterprise CCTV and access control systems and large-scale sites
• Installation/Servicing/Commissioning experience with Gallagher, Honeywell EBI, Avigilon VMS
• Capability to install all types of electronic & IP based security components, maglocks, electric strikes, card readers, CCTV cameras, etc
• Certification in CCTV Installation or Security Equipment (highly regarded)
• Experience with IP Networking, Windows Administration (Active Directory), Electronic repairs and fault finding
• Strong understanding of relevant statutory regulations and reporting requirements
• Ability to ensure compliance with business and departmental policies and procedures
• Exceptional interpersonal and communication skills
• Eligible to obtain a Casino Employee license (which includes thorough background checks)
• Available to work a full-time Monday to Friday roster

About you

As a proactive and diligent professional, you will maintain a high level of knowledge and competency relating to surveillance equipment. Your commitment to safety will be paramount, as you ensure the well-being of team members, contractors, guests, and visitors through adherence to relevant legislation and WHS responsibilities.

Your role will be pivotal in shaping the success of our Surveillance team at The Star. Join us in making a difference.

What we can offer you

• Complimentary meal on site every day including hot meals, sandwich bar and more
• Discounted parking available
• Up to 30% discounts across award winning restaurants and accommodation
• Career development, training, and courses via The Star Academy
• An organisation that values diversity, teamwork and being your best self
• Lifestyle discounts including gym memberships, retail discounts and dry-cleaning services
• Mental Health and Wellbeing services
• Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+
• Opportunity to work with elite professionals and assets

Our culture

At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values = Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.

We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia's First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life that's right for them and their unique well-being needs.

The Star was awarded WGEA Employer of Citation for Gender Equality and has been recognised as a 2024 GOLD Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.

It's your time to SHINE

Click on the link below to make your next career move with The Star.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology

Industries

• Security Systems Services
• Gambling Facilities and Casinos
• IT System Operations and Maintenance

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