Customer Sales

Overview

Maroochydore, Queensland Advertising Industry Careers — posted today. Southern Cross Austereo (SCA) is Australia's leading media entertainment company, representing Channel 10 from our Sunshine Coast office. Our mission is to Entertain, Inform & Inspire all Australians Anytime. Anywhere

In 2021 we launched LiSTNR, a curated and personalised Audio-On-Demand destination. It is home to the Hit & Triple M Networks, 25 music stations, and over 500 podcasts. LiSTNR is Australia's #1 podcast network reaching more than 8 million monthly listeners.

What's on offer for you?

• Base + super + car/phone allowances + uncapped commission
• Flexible & hybrid working options to suit work life balance
• We believe in promoting from within, with clear paths for advancement across our 52 offices
• Training & development, wellness initiatives, birthday leave, volunteer leave, and an industry-leading 20 weeks Paid Parental Leave.
• Social events, concert tickets, footy tickets, and an award-winning, inclusive team environment.

Responsibilities

• As an Sales Representative, you'll be focused on driving new business for SCA and building strong client relationships to deliver innovative advertising solutions. With access to SCA's TV product suite and LiSTNR, you'll collaborate with clients to fulfil their advertising needs.
• Maximise revenue potential by providing multi-platform advertising solutions to clients, through the implementation of client focused selling.
• Building and maintaining strong relationships with both internal and external stakeholders.
• Identifying clients' marketing challenges and providing tailored solutions.
• Delivering exceptional customer service to your designated client patch.
• Collaborating with internal stakeholders to create tailored advertising solutions to present to new and existing clients.
• Proactively searching for new clients and business opportunities

Qualifications

• 2-3 years of sales experience (media experience is a plus but not essential)
• Exceptional communication and interpersonal skills.
• Experience determining client needs and designing tailored solutions.
• Experience in negotiation, presentation skills, and sales tactics.
• Genuine interest in TV and the media market & passion for all things sales.
• An unrestricted drivers license and car are essential

EEO

Southern Cross Austereo (SCA) is an equal opportunity employer committed to diversity, inclusion, and fair hiring. We welcome talent from all backgrounds and ensure a workplace where everyone feels valued and respected. SCA is committed to providing an inclusive recruitment process. If you require any accommodations during your interview, please let us know. We're happy to support your needs to ensure a fair and comfortable experience. Reach out to for assistance.

How to Apply

Keen? Apply now by submitting your resume via our careers page. Hot tip: Make sure you download and sign up to LiSTNR – you may be asked about your listening experience throughout the interview process

Overview

This is a Direct Sales Representative - Brisbane role with HelloFresh based in Brisbane, QLD, AU

Role Seniority: graduate, junior

More about the Direct Sales Representative - Brisbane role at HelloFresh

If you are looking for a fun but challenging role, come and join a global food champion as our newest HelloFresh Sales Representative. So even if you don't "tick all the boxes" but think you'd thrive in this role, we would really like to learn more about you.

Responsibilities

• Present our products and excite customers about the benefits of HelloFresh through face-to-face sales presentations utilizing unique sales technology.
• Work with the sales manager toward weekly and monthly sales targets and KPIs.
• Participate in ongoing training and development.
• Be part of a fun & dynamic team.

Qualifications

• A bubbly and energetic personality.
• Excellent communication and customer service skills.
• Ambition with the ability to self-motivate.
• The desire to develop sales skills while working in a fun and sociable environment.
• Experienced in the sales, retail, or customer service industry (preferred but not required).

Our Hiring Process

• Phone Screening: Begin with a friendly phone screening call, where you will briefly learn about the role and company.
• Manager Interview: Engage in an interview with the hiring manager. Gain deeper insights into the role and showcase your potential.
• Decision: We value your time, and once the process is complete, we swiftly make decisions. Your exciting journey with us could be just around the corner
• Duration: Ongoing casual contract with shifts available Monday-Friday + optional weekends - potential for permanent opportunities.

Your Benefits

• Healthy 70% discount on weekly HelloFresh boxes and 40% discount on Youfoodz.
• Great hourly rates + uncapped commission + super (on-target earnings $1,500+ per week).
• Top-notch product training, continuous mentorship, and a collaborative team environment that empowers you to reach success.
• A diverse and vibrant international environment.
• Social events.
• Work road trips.
• Employee recognition & rewards.
• Referral program.
• Incentives & bonuses.

Overview

Customer Service Manager — Archerfield, Queensland, Mygration Pty Ltd

Location: Archerfield, QLD 4108

Full-Time: Immediate start

Salary: $76,515 - $78,000 depending on skill level and work experience + superannuation.

Job Closure date: 30 days

Responsibilities

• Lead, mentor, and motivate a team of customer service specialists, fostering a culture of high performance, continuous improvement, and technical knowledge sharing.
• Manage the full employee lifecycle for your team, including recruitment, onboarding, training, performance reviews, and professional development plans.
• Provide daily direction, constructive feedback, and coaching to ensure your team is equipped to handle complex technical inquiries and provide accurate, expert advice.
• Develop, implement, and regularly review customer service policies, programs, and procedures to enhance the entire customer experience and ensure alignment with company goals.
• Analyse key performance metrics to drive operational efficiency within the customer service centre, implementing solutions to improve call handling times, first-contact resolution, and overall service quality.
• Liaise closely with the technical, sales, and warehouse teams to streamline workflows, resolve escalated issues, and ensure a seamless, unified response to customer expectations.
• Plan and implement robust after-sales service initiatives to proactively follow up on customer satisfaction, ensure the performance of supplied parts, and gather vital feedback.
• Act as a key point of contact for escalated customer issues, utilising your problem-solving skills and technical understanding to achieve satisfactory resolutions and maintain strong relationships.
• Work collaboratively with service agents and internal organisational units to identify trends in customer feedback, modifying and improving service offerings to better serve the market.

Qualifications

• A minimum of 1+ years of experience in a customer service management or team leadership role, preferably within the automotive, trade, or a related technical industry.
• Bachelor Degree or Equivalent.
• Proven experience in developing and implementing customer service procedures, SLAs, and performance metrics.
• A demonstrated ability to lead, develop, and inspire a team in a fast-paced environment, with a strong focus on coaching and mentorship.
• Exceptional communication and interpersonal skills, with the ability to build rapport with a trade-savvy clientele and liaise effectively with internal technical staff.
• A proactive, problem-solving mindset with a strong focus on continuous improvement and customer satisfaction.
• Solid administrative skills and proficiency with CRM systems and standard office software.

How To Apply

If you are a strategic leader passionate about driving customer excellence in a technical field, we would love to hear from you. Please click 'Apply Now' to submit your resume and a cover letter outlining your suitability for this role. Please note that only shortlisted candidates will be contacted. All applications will be treated with the strictest confidentiality.

Customer Service Reviewer — Burdell

Location: Burdell, Queensland, The Realise Group

Posted 11 days ago

Overview

Join our team We are looking for Customer Service Reviewers to visit retail outlets and report back on the store presentation, service, selling skills, cleanliness etc. This work involves posing as a customer whilst making detailed observations about your experience, then completing a survey online about the experience.

Responsibilities

• Visit retail outlets and report on store presentation, service, selling skills, cleanliness, etc.
• Complete surveys online about your observations.

Qualifications

• The ideal Customer Service Reviewer has an eye for detail and a good memory, is reliable, has great communication skills, and access to the internet.

Notes

This listing is part of The Realise Group's catalog of customer service reviewer roles across multiple QLD locations, including Sarina, Atherton, Cardwell, Alligator Creek, Agnes Water, Mount Isa, and more. Availability varies by location.

Customer Service Reviewer Sarina QLD

Location: Sarina, Queensland, The Realise Group

Posted 11 days ago

Overview

Join our team We are looking for Customer Service Reviewers to visit retail outlets and report back on the store presentation, service, selling skills, cleanliness etc. This work involves posing as a customer whilst making detailed observations about your experience, then completing a survey online about the experience.

Responsibilities

• Visit retail outlets and report on store presentation, service, selling skills, cleanliness, etc.
• Complete surveys online about your observations.

Qualifications

• The ideal Customer Service Reviewer has an eye for detail and a good memory, is reliable, has great communication skills, and access to the internet.

Customer Service Reviewer Atherton QLD

Location: Atherton, Queensland, The Realise Group

Posted 11 days ago

Overview

Join our team We are looking for Customer Service Reviewers to visit retail outlets and report back on the store presentation, service, selling skills, cleanliness etc. This work involves posing as a customer whilst making detailed observations about your experience, then completing a survey online about the experience.

Responsibilities

• Visit retail outlets and report on store presentation, service, selling skills, cleanliness, etc.
• Complete surveys online about your observations.

Qualifications

• The ideal Customer Service Reviewer has an eye for detail and a good memory, is reliable, has great communication skills, and access to the internet.

Customer Service Reviewer Cardwell QLD

Location: Cardwell, Queensland, The Realise Group

Posted 11 days ago

Overview

Join our team We are looking for Customer Service Reviewers to visit retail outlets and report back on the store presentation, service, selling skills, cleanliness etc. This work involves posing as a customer whilst making detailed observations about your experience, then completing a survey online about the experience.

Responsibilities

• Visit retail outlets and report on store presentation, service, selling skills, cleanliness, etc.
• Complete surveys online about your observations.

Qualifications

• The ideal Customer Service Reviewer has an eye for detail and a good memory, is reliable, has great communication skills, and access to the internet.

Customer Service Reviewer Alligator Creek QLD

Location: Alligator Creek, Queensland, The Realise Group

Posted 11 days ago

Overview

Join our team We are looking for Customer Service Reviewers to visit retail outlets and report back on the store presentation, service, selling skills, cleanliness etc. This work involves posing as a customer whilst making detailed observations about your experience, then completing a survey online about the experience.

Responsibilities

• Visit retail outlets and report on store presentation, service, selling skills, cleanliness, etc.
• Complete surveys online about your observations.

Qualifications

• The ideal Customer Service Reviewer has an eye for detail and a good memory, is reliable, has great communication skills, and access to the internet.

Customer Service Reviewer Agnes Water QLD

Location: Agnes Water, Queensland, The Realise Group

Posted 11 days ago

Overview

Join our team We are looking for Customer Service Reviewers to visit retail outlets and report back on the store presentation, service, selling skills, cleanliness etc. This work involves posing as a customer whilst making detailed observations about your experience, then completing a survey online about the experience.

Responsibilities

• Visit retail outlets and report on store presentation, service, selling skills, cleanliness, etc.
• Complete surveys online about your observations.

Qualifications

• The ideal Customer Service Reviewer has an eye for detail and a good memory, is reliable, has great communication skills, and access to the internet.

Customer Service Reviewer Mount Isa QLD

Location: Mount Isa, Queensland, The Realise Group

Posted 11 days ago

Overview

Join our team We are looking for Customer Service Reviewers to visit retail outlets and report back on the store presentation, service, selling skills, cleanliness etc. This work involves posing as a customer whilst making detailed observations about your experience, then completing a survey online about the experience.

Responsibilities

• Visit retail outlets and report on store presentation, service, selling skills, cleanliness, etc.
• Complete surveys online about your observations.

Qualifications

• The ideal Customer Service Reviewer has an eye for detail and a good memory, is reliable, has great communication skills, and access to the internet.

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