Retail Manager

4 weeks ago

Sydney, New South Wales, Australia Labour Support Group Full time
The Client

Iris Group AU Pty Ltd ATF Iris trust is a locally owned Subway restaurant located in Sydney. They require a full time Retail Manager to join their team.

The Role

This role is a full-time position with an annual salary set at $77,000 - $85,000 depending on experience plus superannuation.

Responsibilities
  • Engage customers by recommending menu items and providing guidance on product customization to ensure an exceptional dining experience.
  • Analyze and optimize the product mix to align with customer preferences, seasonal trends, and inventory capabilities, ensuring a balance between profitability and customer satisfaction.
  • Flawlessly implementing the store promotional plans including any seasonal marketing strategies to boost sales
  • Ensure store and staff compliance with company and legislative employment, hygiene, health and safety requirements.
  • Overseeing all aspects of store operations, including food management, staff scheduling and cash handling, with full accountability for meeting operational standards and goals.
  • Supervising and managing retail inventory records and stock levels to ensure ingredients and products are constantly restocked
  • Monitor and record incoming and outgoing business expenses to ensure the store meets financial targets and stays within operational budgets.
  • Managing the overall image and standards of the store, including implementation and adherence to Subway's policies and procedures by all team members
  • Execute & manage visual merchandising within the store
  • Motivating and leading the team to connect with customers and provide an amazing and engaging customer service experience
  • Maximising budgeted sales and controlling expenses (including wages and shrinkage) through your understanding and driving of KPIs, loss prevention strategies and operational excellence
  • Recruiting, training and retaining team members to create a fun, collaborative and success focused culture

Requirements
  • A relevant AQF Diploma or Advanced Diploma in relevant field
  • Minimum 1 year experience in commercial retail management at a Managerial level
  • Minimum of 1 year people management experience
  • Minimum of 1 year in managing inventory and stock levels
  • Strong operational management background
  • Ability to embrace change at a store level and instil a culture of excitement
  • Passion for driving customer service
  • Good time management and attention to detail
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