Contract Manager

Contract Manager role at CBRE Asia Pacific. Expression of Interest opportunity based in Parramatta, with some days in Sydney CBD. Well remunerated role with flexibility. Exciting new GWS client – a financial technology client with a global platform. Work for CBRE Global Workplace Solutions (GWS), leaders in the facilities management industry providing self delivery of technical/hard services. Within Global Workspace Solutions (GWS), we are invested in the development and unique needs of our diverse employees and client accounts. There are endless growth opportunities and career pathways within our business.

The purpose of this position is to provide leadership and guidance in delivering the portfolio strategy and operational outputs across this client account. The Contract Manager is responsible for leading a team of trade qualified technicians to deliver all services and operations for our clients assets. You will address any hard services or facilities management issues.

• Serve as the primary point of contact for the client, building and maintaining a strong, positive relationship.
  
• Manage a technical team and oversee their work, providing training, and ensuring adherence to safety, maintenance, and quality standards.
  
• Lead response to hard services related problems, enforcing policy, rules, and regulations of Australian standards, CBRE and the infrastructure client.
  
• Ensure contract compliance, performance management against KPIs, cost savings initiatives, and customer satisfaction.
  
• Implement infrastructure-specific initiatives and programs including savings programs, energy programs, HSE, playbooks, service delivery plans, training and development, and succession planning for the technical team.
  
• Participate in audits related to Environmental Management, Quality Management, Information Security, and other infrastructure-specific areas.
  
• Develop strategic procurement activities, ensuring best practices, competitive pricing, and proactive delivery of services on infrastructure projects.
  
• Review and adjust contract processes to align with the infrastructure client's master contract and CBRE's corporate standards.
  
• Develop the annual facilities budget related to the infrastructure account and ensure all financial and performance targets are met.
  

• Minimum of 6 years in Facilities Management
  
• Experience in managing a team is desirable
  
• Knowledge and application of Occupational Health and Safety Act, Essential Services regulations, Building Code of Australia requirements and relevant Australian Standards
  
• Excellent written and verbal communication skills with ability to respond effectively to sensitive issues
  
• Strong organisational and analytical skills with ability to effectively present information
  
• Requires advanced knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and commissions. Conducts advanced financial analysis
  
• Ability to comprehend, analyse, and interpret complex technical documents. Ability to solve problems involving several options in situations. Requires advanced analytical and quantitative skills
  
• Intermediate skills with Microsoft Office Suite, Outlook, and intranet/internet. Ability to use work order management systems
  
• Working knowledge of architectural, electrical, fire and mechanical systems. Working knowledge of leases, contracts, and related documents
  
• Provide formal supervision to individual employees within single functional or operational area
  

Our people are the foundation of our success. We are diverse and offer opportunities for professional and career development. Our people are encouraged to expand their skills and knowledge to drive their careers and reach their full potential. We value flexibility and support work life balance, wellbeing, development and performance. Our benefits include educational, financial, lifestyle, health and wellbeing programs, corporate partnerships and discounts, CBRE Cares Foundation, competitive leave offerings and paid volunteer days.

At CBRE, our commitment to diversity, equity and inclusion begins with you. We are building an inclusive culture where everyone feels safe, valued and heard. When you belong, we all succeed.

• Seniority level: Mid-Senior level
  
• Employment type: Full-time
  
• Job function: Management and Manufacturing