Parent Mentor

2 days ago

Melbourne, Victoria, Australia Buscojobs Full time

Be part of an exciting new program

Work a 9-day fortnight

Make a genuine impact helping parents & carers of young children

Salary Packaging options

We are the nation's largest not-for-profit employment services provider, and for over 40 years, we've helped individuals find work and achieve sustained financial and social self-reliance. The Parent Pathways Program is a free pre-employment program that helps parents and guardians of young children to build skills and confidence and prepare for the workforce.

Starting a family is a special and rewarding time, but many parents find themselves needing to re-enter the workforce for financial reasons or to pursue a new career for professional independence.

The program aims to address challenges within the family to enable parents to focus on the future, identify interests, and set career goals. Further support with skills development and qualifications is also provided.

Services are tailored to meet parents' and carers' needs, supporting them in overcoming personal barriers and becoming ready to work or pursue further education when appropriate.

This role is offered on a full-time ongoing basis and will be based across our Fitzroy and Flemington sites.

How will a Parent Mentor assist parents through servicing this program?

  • Provide person-centred case management for eligible parents with young children
  • Address vocational and non-vocational needs
  • Support parents' aspirations through tailored guidance and referrals to internal and external services
  • Engage with community organizations to develop opportunities
  • Maintain a calm, respectful, welcoming, and child-friendly service to ensure engagement
  • Practice an empathetic approach to build trusted relationships and achieve positive outcomes

What skills and experience are needed to support parents back into the workforce?

  • Excellent communication skills
  • Empathy and trauma awareness
  • Ability to work effectively with diverse parents, employers, education, and community service providers
  • Strong writing skills for resumes, cover letters, assessments, referrals, and case notes
  • Good Labour Market knowledge
  • A minimum Certificate III in a relevant field (e.g., Social Work, Community Services, Education, Early Childhood, Health, Society and Culture) or Certificate IV in Employment Services or Career Development, or demonstrated equivalent experience. Willingness to work towards a relevant Certificate III or IV qualification.

The Application Process

If this role interests you and you're committed to making a difference, we'd love to hear from you. Please submit a resume and cover letter explaining why you're a good fit for the role.

If shortlisted, additional requirements include:

  • Working with Children Check (relevant to the State of Operation)
  • National Police Clearance
  • Working Rights Check

Learn more about Workskil Australia at

Workskil Australia is an inclusive, equal opportunity employer. We welcome applications from Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse backgrounds, and applicants with disabilities. We are committed to creating a safe environment for children and young people in our services.

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