Compassionate Parent Mentor Wanted

6 days ago

Melbourne, Victoria, Australia beBeeMentoring Full time $77,878 - $123,456

Empowering Individuals Through Comprehensive Support

Parent Pathways Mentor Role

We are seeking a dedicated and compassionate individual to join our team as a Mentor. This role involves providing comprehensive support to parents, empowering them to identify and reach their education and employment goals, ultimately contributing to their long-term economic security.

Key Responsibilities:

  • Build trusted relationships with participants and provide elevated levels of customer care and professional support throughout their journey.
  • Foster meaningful interaction through initial and ongoing participant appointments, guiding them to achieve their goals and unique program objectives.
  • Identify and address barriers to employment through referral to relevant community support services and provide ongoing mentoring.
  • Facilitate job placements with local employers for job-ready participants and provide continuous support to ensure lasting employment success.
  • Work both independently and collaboratively to exceed KPI targets, driving team and personal success.
  • Ensure all tasks are executed in full compliance with Department guidelines, legislative requirements, and organisational procedures and policies.

Requirements:

  • Possess a minimum Certificate III qualification in fields such as Employment Services, Community Services or other relevant areas. Or be willing to pursue a relevant qualification.
  • Previous experience in a case management, employment services or social services is highly regarded.
  • Relevant lived experience would be highly valued, as it enriches our support for participants experiencing barriers, whilst navigating a complex system.
  • Skilled in empowering individuals to navigate their barriers and foster connection with support services in the community.
  • Demonstrated success in a high-performing workplace with a strong commitment to high quality values based human services.
  • Advanced conflict resolution and problem-solving skills.
  • Well-developed skills in customer service, coaching and administration.
  • Excellent written and verbal communication.
  • Strong computer literacy skills including proficiency using MS Suite of programs.

Benefits:

This role offers a dynamic and supportive work environment that encourages growth and development. You will have the opportunity to make a positive impact on the lives of parents and their families, while developing your skills and expertise in a fast-paced and ever-changing field.

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and professional development opportunities.
  • A collaborative and supportive team environment.
  • The opportunity to work with a diverse range of clients and stakeholders.
  • A flexible and autonomous work arrangement.

How to Apply:

If you are a motivated and compassionate individual who is passionate about making a difference in the lives of others, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter outlining your qualifications and experience.

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