Quality Officer

Be part of a values-driven organisation that empowers people with a disability to live the life they choose. You'll work in a supportive team environment, making a real impact every day.

The Quality Officer is responsible for maintaining and enhancing quality assurance processes within forensic and compliance-oriented environments. This role requires exceptional attention to detail and a deep understanding of standards such as ISO 18385, particularly relating to the supply of DNA kits for law enforcement.

This role is suited for individuals with a background in food or laboratory compliance and familiarity with ISO 18385 standards, particularly in forensic supply chains such as DNA kit distribution to law enforcement.

• Conduct internal and supplier audits; update procedures to meet ISO standards.
• Manage environmental sampling and report lab results.
• Perform trend analysis and recommend corrective actions.
• Monitor risks and continuous improvement via Event Record App.
• Prepare standard reports on quality outcomes.
• Maintain supplier documentation and support reviews.
• Oversee calibration and maintenance of equipment.
• Review and update quality procedures aligned with operational changes.
• Assess product/process risks to ensure compliance.
• Support development of new forensic products and kits.
• Record quality data using approved databases.
• Adhere to Aruma's Code of Conduct and QMS-related policies.
• Assist with inventory forecasting and planning.
• Prepare documentation and coordinate external audits.

• Background in quality assurance or as a Quality Officer.
• Experience with standards such as ISO 18385, particularly in forensic or laboratory settings.
• Familiarity with manuals and processes related to food safety or forensic applications.
• Attention to detail and accurate event recording.
• Proficient in SharePoint and documentation management.
• Experience working in ISO8 cleanroom or classroom environments.
• Sound organisational and planning skills, demonstrating exceptional attention to detail.
• Sound analytical and problem-solving skills.
• Sound communication skills (verbal and written).
• Sound computer literacy, particularly Microsoft Office applications and the capacity to adopt new technologies to support business improvement.
• Willingness to obtain or hold NDIS Worker Screening Check (NDISWSC).
• Willingness to obtain or hold Working with Children Check (paid WWCC).

• Competitive Salary Package: Be rewarded for your hard work with an attractive salary, plus a laptop.
• Salary Packaging: Increase your take-home pay. Access to NFP salary packaging up to $15,900 for living expenses and additional $2,650 for meal and entertainment expenses each year tax free. Salary Packaging Calculator | Accesspay
• Continuous Learning Opportunities: Work alongside industry-leading professionals who are dedicated to helping you excel and advance your career.
• Work-Life Balance: Enjoy the freedom to create a flexible schedule that fits your lifestyle, with options that put you in control.
• Supportive Team Environment: Focus on what you do best, with strong operational and administrative support behind you every step of the way.
• Incredible Perks: Fitness Passport and confidential counselling through our Employee Assistance Program, we take care of our team.
• A Culture Like No Other: Be part of a vibrant, positive work environment filled with team-building activities and a strong sense of community.
• Call to Action: Join Aruma, where your career journey and well-being are our top priorities.

Aruma is a leading Australian for-purpose, values-driven organisation dedicated to helping people with disabilities live the life they envision. Operating across Eastern Australia, Aruma supports over 5,000 individuals, employs more than 5,000 staff, and boasts an annual turnover of around $500 million. The organisation is undergoing significant transformation as the NDIS and social and technological advancements reshape the landscape of disability support in Australia. Aruma | Disability services. Putting you first.

Ready to make a change? Apply Now

Only applicants with the right to work in Australia will be considered. Shortlisted applications will be required to undergo pre-employment probity checks. We will be actively shortlisting during the advertising period and reserve the right to close this advert prior to the advertised date.