IT Support Engineer

3 weeks ago

Rockhampton, Queensland, Australia EIL Global Full time

IT Support Engineer (Desktop/Network/EUC) – EIL Global

We are looking for partners/engineers for onsite support services in and around to assist our clients. This is an on-call, casual basis with adhoc/dispatch requirements.

Skills: computer repair, Cisco Routers, Software Troubleshooting, computer troubleshooting, desktop, Meraki firewall, Hardware Installation

About EIL Global
EIL Global provides IT services in Asia Pacific and EMEA across desktops, servers, networks, and data centre technologies. We are headquartered in Adelaide, Australia and have clients and offices across Asia Pacific & EMEA locations.

Responsibilities

  • Handle desktop and network issues on-site
  • Install and upgrade operating systems
  • Install patches
  • Software and hardware break-fix
  • Work as a network engineer; CCNA or above certification is a plus
  • Basic knowledge of Wi-Fi, and basics of networks, LAN, WAN, switches, and router configuration
  • Install and administer MS Office
  • Communicate in business English with local language as needed

Tools to Carry

  • Fully charged laptop with Windows 8/10 and admin rights
  • Cisco console cable (DB9 RJ-45 or USB RJ-45); ensure drivers are installed if using USB adaptor
  • Putty
  • TeamViewer
  • TFTP server
  • Screwdriver set
  • Internet data card
  • Console cable and laptop; ability to console into Cisco router and use WebEx

Notes – This role is on-call/adhoc, with scope varying by client. The above constitutes the general job description.

Application
If interested, please share your resume to for further processing.

Seniority level
  • Director
Employment type
  • Full-time
Job function
  • Information Technology

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