
IT Support Engineer
3 weeks ago
Onsite IT Support Engineers needed for ad-hoc/dispatch work to assist clients across desktops, servers, networks, and data centre technologies. Mode: On call - Casual Basis. Location expectations include onsite support in and around Queensland, Australia. Applications are managed through visalakshi.s@eilglobal.com.
Responsibilities- Handle desktop and network issues on client sites
- Install and upgrade operating systems
- Install patches and perform software and hardware break/fix
- Configure basic networks, including LAN/WAN, switches, and routers
- Administer MS Office
- Basic WiFi knowledge
- Onsite support in alignment with client needs and scope of work
- Experience in desktop and network issue resolution
- Ability to install and upgrade operating systems
- Experience with patch deployment
- Software and hardware troubleshooting and break/fix
- Networking knowledge (basic LAN/WAN, switches, routers); CCNA or higher certification is a plus
- Basic understanding of WiFi
- Strong English with local language proficiency
- Experience with administering MS Office
- Willingness to travel for on-site support
- Fully charged laptop with Windows 8/10 and admin rights
- Cisco console cable (DB9/RJ45 or USB-RJ45) with proper drivers
- Putty
- TeamViewer
- TFTP server
- Screwdriver set
- Internet data card
- Must have console cable, laptop, and ability to console into Cisco routers and use Webex
- On-call/dispatch basis; scope varies by client
- Standard JD applies as described above
If interested, please share your resume to visalakshi.s@eilglobal.com for further processing.
Seniority level: Director
Employment type: Full-time
Job function: Information Technology
Location notes: Kawana, Queensland, Australia and Rockhampton, Queensland, Australia
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