IT Support Engineer

3 weeks ago


Rockhampton, Queensland, Australia EIL Global Full time
Overview

Onsite IT Support Engineers needed for ad-hoc/dispatch work to assist clients across desktops, servers, networks, and data centre technologies. Mode: On call - Casual Basis. Location expectations include onsite support in and around Queensland, Australia. Applications are managed through visalakshi.s@eilglobal.com.

Responsibilities
  • Handle desktop and network issues on client sites
  • Install and upgrade operating systems
  • Install patches and perform software and hardware break/fix
  • Configure basic networks, including LAN/WAN, switches, and routers
  • Administer MS Office
  • Basic WiFi knowledge
  • Onsite support in alignment with client needs and scope of work
Qualifications
  • Experience in desktop and network issue resolution
  • Ability to install and upgrade operating systems
  • Experience with patch deployment
  • Software and hardware troubleshooting and break/fix
  • Networking knowledge (basic LAN/WAN, switches, routers); CCNA or higher certification is a plus
  • Basic understanding of WiFi
  • Strong English with local language proficiency
  • Experience with administering MS Office
  • Willingness to travel for on-site support
Required Tools to Carry
  • Fully charged laptop with Windows 8/10 and admin rights
  • Cisco console cable (DB9/RJ45 or USB-RJ45) with proper drivers
  • Putty
  • TeamViewer
  • TFTP server
  • Screwdriver set
  • Internet data card
  • Must have console cable, laptop, and ability to console into Cisco routers and use Webex
Additional Details
  • On-call/dispatch basis; scope varies by client
  • Standard JD applies as described above
How to Apply

If interested, please share your resume to visalakshi.s@eilglobal.com for further processing.

Seniority level: Director

Employment type: Full-time

Job function: Information Technology

Location notes: Kawana, Queensland, Australia and Rockhampton, Queensland, Australia


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