Lead Auditor – Human Services Quality Framework

Lead Auditor – Human Services Quality Framework (HSQF) | Contractor
JPS Audit Specialists | Flexible Location | Travel + Work from Home

Help strengthen quality in Australia's human services sector
At JPS Audit Specialists, we are recognised for our expertise in quality auditing and our commitment to strengthening service delivery across Australia. We work with human service organisations of all sizes to assess compliance, promote best practice, and support positive outcomes for communities.

The Role
We are seeking an experienced HSQF Lead Auditor (Contractor) to join our team. This role is responsible for planning, leading, and executing HSQF certification and surveillance audits across metropolitan, regional, and remote locations in Queensland. As a Lead Auditor, you will ensure compliance with the HSQF standards, support continuous improvement, and uphold the integrity, impartiality, and professionalism of JPS Audit Specialists.

What You'll Do

Lead end-to-end HSQF audits: scoping, planning, risk assessment, and team coordination

Conduct remote and on-site audits in line with HSQF and JPS procedures

Facilitate opening and closing meetings and communicate findings clearly to clients

Prepare accurate, evidence-based reports and ensure all non-conformities are well documented

Guide and mentor audit team members to ensure consistent, high-quality delivery

Maintain professional, impartial, and culturally sensitive communication with stakeholders

Contribute to continuous improvement of audit processes and team capability

Stay up to date with HSQF standards and relevant Queensland legislation

What You'll Bring

Certificate of completion – HSQF Auditor Awareness Training (AAT) (QGSA)

Certificate of completion – Domestic and Family Violence training (QGSA module)

In-depth knowledge of HSQF Version 11.0 and Certification User Guide Version 10.0

Minimum 3 years' experience conducting HSQF audits

Strong report writing, communication, and analytical skills

Demonstrated ability to lead audit teams and mentor others

Understanding of confidentiality, impartiality, and conflict of interest obligations

Certificate of completion – Cultural Awareness training

Highly Regarded

Experience auditing diverse human services providers

Knowledge of Queensland's human services sector and related legislation

Ability to contribute to internal training or audit methodology improvements

Familiarity with digital audit platforms and remote auditing tools

Why Work With JPS?

Flexible work arrangements – home-based with travel.

Supportive and knowledgeable team environment.

Meaningful work that helps shape quality human services.

Contribute to a culture that values cultural awareness, professional growth, and continuous improvement

If you're ready to bring your HSQF expertise to an organisation that values professionalism, integrity, and positive impact, we'd like to hear from you. Questions can be directed to our team on

Apply now to join JPS Audit Specialists.

Salary match Number of applicants Skills match

Your application will include the following questions:Which of the following statements best describes your right to work in Australia? How many years' experience do you have as a Lead Auditor? Are you available to travel for this role when required? How many years of auditing experience do you have? Do you have a current Australian driver's licence? Do you have a current Police Check (National Police Certificate) for employment?

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.

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