Team Leader

Join to apply for the Team Leader - Inclusive Employment Australia (IEA) role at Bendigo Advertiser. Breakthru is delivering the Inclusive Employment Australia (IEA) program across key regions in New South Wales and Queensland, selected by the Department of Social Services. As the Team Leader for the Lower Hunter Employment Service Area (ESA), you'll guide and support the team to deliver person-centered support, help clients build confidence and skills, and secure meaningful, sustainable work. You'll work closely with employers to strengthen partnerships and promote inclusive hiring practices. This role focuses on coaching your team to achieve outcomes, driving performance, and making a genuine difference in people's lives.

• Mentor and support a high-performing team under the guidance of the ESA's Service Manager, driving results and fostering growth.
• Develop your team to deepen understanding of best practice when working with people with disability, injury, or health conditions.
• Translate program guidelines into high-quality, compliant service delivery that meets quality and performance targets.
• Guide clients into meaningful work through trust, empathy, and personalised support.
• Build strong employer partnerships and promote inclusive hiring practices.
• Monitor progress, maintain accurate records, and lead by example.
• Champion Breakthru's values of inclusion, empowerment, and person-centred practice.

• You are a confident leader with a passion for mentoring others and driving performance, creating a supportive and results-driven environment.
• You have a strong understanding of employment services and program guidelines, and you mentor others to provide high-quality service that meets performance targets.
• You build genuine relationships with your team, clients, and employers, guiding individuals into meaningful work through empathy and tailored support.
• You are proactive, organised, and lead by example, committed to inclusion and person-centred practice.

• Qualifications in Employment or Human Services (e.g., Mental Health, Psychology, Social Work) – desirable
• Experience in employment services and supporting people with disability, injury, or health conditions
• Proven ability to meet KPIs and create client-focused employment and skills plans
• Confidence in marketing clients to employers and facilitating group programs
• Strong communication, problem-solving, and stakeholder engagement skills
• Knowledge of disability legislation, support strategies, and labour market trends
• Current Driver's License – essential

• Salary Packaging: Package up to $15,900 of your pre-tax income
• Meals & Accommodation: Package up to $2,650 for dining and holidays expenses
• Wellbeing Days: 5 extra leave days
• Maxxia Rewards: discounts through our salary packaging partner
• Fitness Passport: Discounted access to gym and aquatic centres
• Health Insurance: Exclusive HCF discounts
• Portable Long Service Leave: Access to portable long service leave for eligible candidates
• Career Growth: Genuine opportunities for growth and career development
• EAP Support: Free, confidential counselling and wellbeing support

We're committed to building an inclusive workplace that reflects the people we serve. We encourage applications from all members of our community, including People with Disability, First Nations peoples, LGBTIQA+ people, and those from culturally and linguistically diverse backgrounds. If you require adjustments to participate equitably in the recruitment process, please contact We welcome discussions about workplace adjustments during the interview process.

If this sounds like the perfect role, address the essential criteria in your cover letter and APPLY NOW. Visit our Breakthru Careers Page for more information:

The successful applicant will be required to undergo pre-employment checks including but not limited to: current criminal record check, working with children check, NDIS Worker Screening Clearance, employment history, driver's license, and referee checks.