Team Leader

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Part Time 3 days until June 2027 (potential extension with funding) | SCHADS Level 5

Lead a team making a real difference in the lives of newly arrived refugees and migrants.

Are you a skilled caseworker ready to step into a leadership role? Do you have a passion for supporting people from refugee and migrant backgrounds? This is your opportunity to join Mosaic Multicultural Connections and lead a dynamic team delivering vital support across the Central Coast and Newcastle regions.

About the Role

As the Team Leader – Settlement Casework, you'll manage day-to-day operations and support a team of case workers and bilingual support staff delivering trauma-informed, culturally responsive services. You'll also maintain a small caseload of complex cases, provide practice leadership, and represent Mosaic in interagency networks.

What You'll Do

• Supervise, guide and support a team of case workers across multiple locations
• Lead complex case reviews and practice improvement initiatives
• Build strong partnerships with government and community services
• Oversee referrals and ensure compliance with SETS and organisational guidelines
• Contribute to program reporting and data quality

What You'll Bring

• Bachelor's degree in Social Work or related discipline
• 5+ years of casework experience, ideally in settlement, refugee or multicultural settings
• Proven leadership or team supervision experience
• Sound understanding of trauma-informed and culturally responsive practice
• Current driver's licence and ability to travel across regions
• National Police Check & Working with Children Check

Why Mosaic?

Work for a values-driven not-for-profit supporting community inclusion and social justice

Join a collaborative, passionate and multicultural team

Make a meaningful impact in people's lives

Access regular professional development and ongoing support

We strongly encourage applications from people with lived experience of migration, displacement, or multicultural communities. Mosaic is an equal opportunity employer.

Salary match Number of applicants Skills match

Community Services & Development 51-100 employees

Mosaic Multicultural Connections is a not-for-profit organisation dedicated to supporting refugees, migrants, and culturally diverse communities across NSW. For over 40 years, we have provided settlement services, family, and aged care to help individuals and families live their best lives.

Our values—Trust, Transparency, Respect, Collaboration, and Creation—are at the heart of everything we do.Working at Mosaic means being part of an inclusive, collaborative, and purpose-driven team that makes a real impact. Here a multicultural workforce uels innovation, shared experiences drive empathy, and every role strengthens communities. Be part of building a future where diversity nourishes us all.

Mosaic Multicultural Connections is a not-for-profit organisation dedicated to supporting refugees, migrants, and culturally diverse communities across NSW. For over 40 years, we have provided settlement services, family, and aged care to help individuals and families live their best lives.

Our values—Trust, Transparency, Respect, Collaboration, and Creation—are at the heart of everything we do.Working at Mosaic means being part of an inclusive, collaborative, and purpose-driven team that makes a real impact. Here a multicultural workforce uels innovation, shared experiences drive empathy, and every role strengthens communities. Be part of building a future where diversity nourishes us all.

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