Rooms Division Manager

6 days ago


Sydney, New South Wales, Australia Meriton Group Full time

Meriton Suites currently has an opportunity for an experienced Rooms Division Manager to join our team. (Sydney CBD)

As the Rooms Division Manager, you will report to the Hotel General Manager and be responsible for leading our front office and housekeeping operations whilst working cohesively with the other departments.

Your key responsibilities

Support and lead the front office operations and team.

Facilitate a positive workplace culture through effective leadership, collaboration and team development.

Close the loop on guest feedback with critical thinking and strong guest connections.

Ensure daily front desk tasks and expectations are communicated, actioned and completed.

Drive positive guest experiences, both individually and across your team.

Manage the roster and payroll financials.

Work with our Hotel Manager to maintain the building's presentation and upkeep.

Ensure Meriton Suites standards, policies and procedures are adhered to.

Be able to manage the hotel in absence of the Hotel General Manager.

To be successful in this role you will

Minimum of 5 years' experience in the hospitality industry, 2 of those years' experience need to be in a management leadership position.

Previous management experience in a 4/5-star property both front office and housekeeping desirable.

Degree or Diploma in Hospitality Management or Business.

Strong knowledge of the hotel/serviced apartment sector.

Previous experience with a known Property Management System.

Fair knowledge of workplace relations.

Previous experience in Training and Development

An understanding of revenue and financial reporting

Why Meriton Suites

Australia's largest owner-operator of apartment-style hotel suites, with 23 locations and 6,204 suites nationally

Future opportunities and career development with locations across Sydney, Brisbane, Gold Coast, Canberra and Melbourne

'Merit Academy' our online training platform to further develop your skills and knowledge

Paid Parental leave

Access to Employee Assistance Program (EAP) to provide professional and personal advice

Friends and Family discounts

Team activities and social events

Induction program for all new starters

If you would like to be considered for this opportunity, please click on the Apply Now tab below.

Only short-listed applicants will be contacted within 7 days of application. Permanent residents only may apply. Please note that we will not consider external agencies as recruitment for this role is handled internally.

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Your application will include the following questions:Which of the following statements best describes your right to work in Australia? How many years' experience do you have as a Rooms Division Manager? How many years of people management experience do you have? Do you have professional housekeeping experience? How many years of hotel management experience do you have?

Hospitality & Tourism 1,001-5,000 employees

Meriton Suites is Australia's largest owner-operator of apartment-style hotel suites, with 23 incredible locations and 6,204 suites, giving every guest a guarantee that they are staying in the best accommodation in Australia. Our award-winning hotels have continually been ranked the best in each location on many traveller review websites. For over 20 years, Meriton Suites has been the market leader in apartment-style hotel accommodation, conveniently located across Sydney, Brisbane, Gold Coast, Canberra and Melbourne.

For more information on Meriton Suites including our national expansion pipeline please visit our website.

Meriton Suites is Australia's largest owner-operator of apartment-style hotel suites, with 23 incredible locations and 6,204 suites, giving every guest a guarantee that they are staying in the best accommodation in Australia. Our award-winning hotels have continually been ranked the best in each location on many traveller review websites. For over 20 years, Meriton Suites has been the market leader in apartment-style hotel accommodation, conveniently located across Sydney, Brisbane, Gold Coast, Canberra and Melbourne.

For more information on Meriton Suites including our national expansion pipeline please visit our website.

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.

What can I earn as a Rooms Division Manager

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