City Growth Manager

2 weeks ago

Shire of East Gippsland, Australia Instamart Full time
Overview

Ways of working: Mandate 3 : Onsite - Office / Field: Employees are expected to work from the office on all days out of their respective base locations.

About Swiggy

Swiggy is India's leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500 cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation.

Built on the back of robust ML technology and fueled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India.

From starting out as a hyperlocal food delivery service in 2014, to becoming a logistics hub of excellence today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees.

With Swiggy's New Supply and the recent launches of Swiggy Instamart, Swiggy Genie, and Guiltfree, we are consistently making waves in the market, while continually growing the opportunities we offer our people.

Role Overview

We are seeking a motivated and street-smart person to support our City Business Delivery team. This role involves research, project execution, documentation, cross-functional collaboration to drive our innovative projects forward. This role also involves analysis of the data and understanding what is best for the city.

The candidate will be responsible for "Ideation, planning and execution of hyperlocal marketing initiatives to drive revenue and bring new users to the platform", "Planning and end to end implementation of in app campaigns to increase transactions by repeat users" and "Do through campaign analysis and derive actionable insights to implement for future campaigns".

Key Responsibilities
  • Research, Innovation, and Analysis
  • Conduct comprehensive research to identify trends, customer needs, and monetization landscape to share deep insights.
  • Analyze complex data sets to provide strategic insights and actionable recommendations.
  • Data Analytics
  • Executive Reporting
  • Prepare and present reports and presentations to keep the food leadership team informed on progress.
  • Maintain detailed records of project milestones, deliverables, and timelines to ensure transparency and accountability.
  • Cross-functional Collaboration: Work closely with other departments (e.g., product, marketing, operations, finance) to ensure alignment and successful implementation of initiatives.
Qualifications
  • Education: Bachelor's Degree
  • Experience: 4-5 years in relevant e-commerce or management consulting firms
  • Technical Skills: High proficiency in data analysis (Excel/Gsheet, SQL)
  • Soft Skills: Strong problem-solving abilities, street-smart approach, and effective stakeholder management.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, colour, religion, sex, disability status, or any other characteristic protected by the law


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