Case Manager

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ADSSI Limited has provided home and community services for over 35 years. Spanning across four locations in the Hunter and the Central Coast, we're a big organisation loaded with career opportunities, ranging from entry-level and traineeships to corporate and executive roles.

Together, our brands (Adssi In-home Support, Beresfield Community Care, Dungog & District Neighbourcare and Maitland Community Care Services) are an award-winning workplace. We deliver in-home aged and disability care services, including household help, personal care, respite, shopping, allied therapies, nursing, transport, social and community access, home modifications and maintenance.

Through our programs and a dedicated team of staff and volunteers, we support thousands of Australians to remain living safely and independently in their home and the local community.

About the Role

We currently have an exciting opportunity for an experienced Case Manager to join our passionate team at Maitland Community Care Services, supporting clients with Home Care Packages in a full-time role.

At ADSSI, we understand the importance of work-life balance. After completing your onboarding and gaining confidence in the role, you'll typically have the flexibility to work from home up to two days per week. The specific days and frequency of remote work can be adjusted in line with business needs and service requirements.

As a Case Manager, you'll play a key role in delivering high-quality, person-centred services; coordinating support that enables clients to live safely and independently at home.

Key Responsibilities

• Conduct home visits, client assessments, and ongoing case management
• Develop, implement, and monitor support plans aligned with client goals and preferences
• Coordinate resources and services to ensure high-quality care
• Manage client budgets and service agreements within funding guidelines
• Liaise with brokerage and allied health services as needed
• Maintain accurate records and provide regular reports
• Ensure services are delivered in compliance with relevant policies and timeframes

Why Join Our Maitland Team?

What you've heard about ADSSI is true, we're proud of our genuinely supportive and positive workplace culture. You'll be part of a nurturing, collaborative team where your contributions are valued.

Our Case Managers benefit from:

• Realistic caseloads that support work-life balance
• Comprehensive onboarding and tailored ongoing training
• Clear career progression pathways
• Access to continuous professional development
• Regular one-on-one support and team collaboration
• Flexible work arrangements once fully onboarded

We're committed to your personal and professional growth, helping you build a meaningful and rewarding career.

About You

• A Diploma in Community Services, Case Management, is desirable.
• Proven experience in case management and care coordination for older people, people with disability, and people living with dementia and their carers is essential.
• Sound knowledge of Consumer Directed Care Home Care Package guidelines.
• Experience working within client budgets and achieving service delivery outcomes.
• You are professional and collaborative in your approach, with a strong commitment to working as part of a team. You bring excellent attention to detail, are highly self-motivated, and thrive in a supportive, with a focus on empowering choice.
• A current NSW Driver Licence and a safe driving record
• A current or willingness to obtain: NDIS Worker Check & Working with Children Check

We are situated on Darkinjung, Wonnarua, Awabakal and Gringai lands and acknowledge the Traditional Custodians of this land. We pay our respects to the Elders, past, present, and future, and recognise their continuing connection and contribution to this land.

Why work with ADSSI?

• Guaranteed hours.
• Competitive salary package
• Eligible for $15,900 not-for-profit salary packaging plus a $2,600 meal entertainment card annually.
• Paid bonus schemes, e.g. $500 for referring a friend (conditions apply).
• Continuous learning and development opportunities to build a personalised career pathway.
• Traineeship may be available to suitable applicants.
• Employees are also provided with a mobile phone, a uniform, PPE, access to flexible working conditions, an Employee Assistance Program (EAP) and a paid ADSSI day each year.

We support diversity and inclusion in all our workplaces. Applications are encouraged from Aboriginal & Torres Strait Islander people, people with a multicultural background, people who live with disability or members of the LGBTIQ community.

How to apply:Apply through SEEK by clicking on the "Apply" button.

For further information, please contact Carolyn Crockford – HCP Team via email: [emailprotected]

Salary match Number of applicants Skills match

ADSSI Limited is a not-for-profit organisation providing in-home care services to older people and people who live with disability. We trade through several brands across the Northern Sydney, Central Coast and Hunter Regions and employ close to 300 people across various industries and levels, from traineeships to corporate-level and executive opportunities.

As an award-winning workplace, career opportunities with us include Allied Health (Physiotherapy & Occupational Therapy), Assessment & Referrals, Building & Trades, Case/Plan Management, Community Nursing, Community Support, Continuous Improvement, Customer Service, Event Management, Finance, Information Technology (ICT), Learning & Development, Marketing, Office/Administration, People & Culture, Program/Project Coordination, Quality & Compliance, Work Health & Safety.

We support diversity and inclusion in all our workplaces. Applications are encouraged from Aboriginal & Torres Strait Islanders, people with a multicultural background, people with disability or members of the LGBTIQ community.

ADSSI Limited is a not-for-profit organisation providing in-home care services to older people and people who live with disability. We trade through several brands across the Northern Sydney, Central Coast and Hunter Regions and employ close to 300 people across various industries and levels, from traineeships to corporate-level and executive opportunities.

As an award-winning workplace, career opportunities with us include Allied Health (Physiotherapy & Occupational Therapy), Assessment & Referrals, Building & Trades, Case/Plan Management, Community Nursing, Community Support, Continuous Improvement, Customer Service, Event Management, Finance, Information Technology (ICT), Learning & Development, Marketing, Office/Administration, People & Culture, Program/Project Coordination, Quality & Compliance, Work Health & Safety.

We support diversity and inclusion in all our workplaces. Applications are encouraged from Aboriginal & Torres Strait Islanders, people with a multicultural background, people with disability or members of the LGBTIQ community.

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