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National Retail Account Manager

4 weeks ago

Sydney, New South Wales, Australia Spacetalk Full time

National Retail Account Manager - Australia & New Zealand

Join to apply for the National Retail Account Manager - Australia & New Zealand role at Spacetalk

National Retail Account Manager - Australia & New Zealand

1 day ago Be among the first 25 applicants

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About Us

Spacetalk is an ASX-listed technology company delivering innovative connected devices, mobile services, and software designed to keep families and seniors connected, safe, and independent. With market leadership across Australia and New Zealand, our next phase of growth is focused on expanding globally through a rapidly evolving product portfolio and strong retail partnerships.

Description

About Us

Spacetalk is an ASX-listed technology company delivering innovative connected devices, mobile services, and software designed to keep families and seniors connected, safe, and independent. With market leadership across Australia and New Zealand, our next phase of growth is focused on expanding globally through a rapidly evolving product portfolio and strong retail partnerships.

Our retail business is a key growth engine, and we are now looking for a talented, commercially sharp National Account Executive to support and future-proof our ANZ retail performance.

About The Role

As a key member of the ANZ retail sales team, you will report to the Director of Retail Sales and Commercial Growth to grow revenue, margins, and market share across key retail accounts.

This role is not just about day-to-day account management—it's designed for someone ready to step up over time into more senior responsibilities. You'll manage relationships, drive commercial analysis, support scan backs/returns, and work closely with the Supply Chain and Logistics team to embed best practice processes (CIN7 experience highly desirable).

Your ability to translate insights into action, influence stakeholders, and anticipate opportunities will make you a critical part of Spacetalk's retail growth story.

About You

You're a high-performing commercial operator with the resilience, curiosity, and energy to thrive in a fast-paced, high-growth environment.

You're motivated by ambitious targets and thrive in a business that moves quickly in quarterly sprints. You're self-motivated, commercially sharp, and comfortable working across a complex retail ecosystem.

You're not looking for a "steady state" corporate role—you want a high-velocity environment where you can learn a decade of experience in a single year. You're driven by results, proactive in solving problems, and always looking for ways to improve.

Key Responsibilities

Account & Relationship Management

Own and manage key retail accounts across ANZ, building strong, trust-based relationships.
Collaborate with cross-functional teams (marketing, operations, finance, product, logistics) to deliver seamless execution of business plans.
Support joint business planning and category reviews with retail partners.
Support and run product training sessions with retail partners.

Commercial & Data Analysis

Analyse sales performance, market trends, and competitor activity to identify growth opportunities and risks.
Drive product lifecycle management, pricing strategies, and promotional effectiveness.
Maintain accurate records of distribution, pricing, and ranging across channels.
Leverage data to influence strategy and decision-making.

Forecasting & Planning

Drive and support demand planning and sales forecasting processes.
Ensure accurate, timely promotional planning, inventory optimisation, and pricing strategies.
Contribute to the development and execution of channel strategies and promotional calendars.

Execution & Reporting

Ensure timely execution of promotional plans, claims processing, and shopfront initiatives.
Prepare and present business insights and performance reports to internal and external stakeholders.
Maintain and update sales databases and tools for accurate reporting and analysis.

Business Performance & Innovation

Contribute to the achievement of volume, revenue, and margin targets through insightful reporting, commercial support, and proactive administration.
Identify process improvements and support technology-driven enhancements across account management and reporting.

Requirements

Requirements

3–5+ years' experience in account management or commercial roles within retail, consumer electronics, telecommunications, distribution, or FMCG.
Experience with scan backs, returns, and working closely with retail supply chain teams (CIN7 experience highly desirable).
Strong commercial acumen with proven analytical and negotiation skills.
High proficiency in Microsoft Office Suite and data management tools (Excel and PowerPoint).
Excellent communication, presentation, and relationship management skills.
A collaborative mindset with the drive to innovate and elevate performance.

Benefits

Work with market-leading brands in a high-growth, ASX-listed company.
Opportunity to grow into a more senior role over time ("future step-up" pathway).
Access to a highly engaged, collaborative team and supportive leadership.
Flexible, hybrid working arrangements.
Be part of a global expansion journey with a strong ANZ foundation.

Why Join Us

At Spacetalk, we're moving fast. We work in quarterly sprints, make decisions quickly, and value team members who are resourceful, resilient, and ready to own their space. If you want a role that challenges you, grows your skills, and positions you for a bigger future—this is it.Seniority level

Seniority levelMid-Senior level

Employment type

Employment typeFull-time

Job function

Job functionSales and Business Development

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