Guest Experience Host

3 weeks ago

Manly West, Queensland, Australia Travel + Leisure Co. Full time

We Put the World on Vacation

Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Go where opportunity is always on

If you love meeting new people and have an enthusiastic approach to delivering excellent customer service, join our Manly team as aGuest Experience Host today

How You'll Shine

  • Greeting and registering of owners and guests
  • Providing information on local area attractions
  • Completion of all department related paperwork
  • Using all communication equipment including telephones, facsimiles and computers
  • Meet guests face to face and generate sales appointments for our sales centers located at our amazing resorts and via livestream
  • Establish commonality and build rapport with your customers to ensure an exceptional experience is delivered
  • Work closely with the resort operations team in order to provide a high level of service and a seamless transition for owners and guests through the check in process
  • Clearly articulate the benefit of traveling within Wyndham Destinations community
  • Meet targets and KPI's as set by the business
  • This role requires you to be available for weekend and public holiday shifts.

How You'll Be Rewarded

Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:

  • Discounted hotel stays across Australia, Fiji, New Zealand
  • Great career development opportunities

What You'll Bring

To be successful in this role, you will be:

  • Previous experience within a similar hotel position
  • Genuine passion for customer service and the local area
  • Excellent communicator with strong interpersonal skills
  • Enthusiastic, self-motivated and positive individual
  • Immaculate presentation and professional grooming standards
  • High levels of computer literacy
  • Previous experience with a PMS system (Hirum, Fidelio, Opera etc) advantageous
  • Have the ability to recognize and solve problems in the workplace
  • Ability to work a flexible schedule, including nights, weekends, public and school holidays.
A strong candidate has been identified for this position.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.

#J-18808-Ljbffr

  • Guest Experience Host

    2 weeks ago

    Manly West, Queensland, Australia Travel + Leisure Co. Full time

    Join to apply for the Guest Experience Host role at Travel + Leisure Co.2 days ago Be among the first 25 applicantsJoin to apply for the Guest Experience Host role at Travel + Leisure Co.Get AI-powered advice on this job and more exclusive features.We Put the World on VacationTravel + Leisure Co. is the world's leading vacation ownership and travel...

  • Guest Experience Host

    2 weeks ago

    Manly West, Queensland, Australia Travel + Leisure Co. Full time

    Join to apply for the Guest Experience Host role at Travel + Leisure Co.2 days ago Be among the first 25 applicantsJoin to apply for the Guest Experience Host role at Travel + Leisure Co.Get AI-powered advice on this job and more exclusive features.We Put the World on VacationTravel + Leisure Co. is the world's leading vacation ownership and travel...

  • Guest Experience Host

    1 day ago

    Manly West, Queensland, Australia Travel + Leisure Co. Full time

    Join to apply for the Guest Experience Host role at Travel + Leisure Co.2 days ago Be among the first 25 applicantsJoin to apply for the Guest Experience Host role at Travel + Leisure Co.Get AI-powered advice on this job and more exclusive features.We Put the World on VacationTravel + Leisure Co. is the world's leading vacation ownership and travel...

  • Guest Experience Ambassador

    17 hours ago

    Manly West, Queensland, Australia beBeeCustomerService Full time $62,391 - $84,447

    Job Title: Guest Experience AmbassadorThis role is ideal for an individual who is passionate about delivering exceptional guest experiences and creating lifelong memories.

  • Experience Ambassador

    14 hours ago

    Manly West, Queensland, Australia beBeeService Full time

    Guest Experience AmbassadorThis is an exciting opportunity to become a key representative of our company, responsible for delivering exceptional experiences to our guests.We are seeking a highly motivated and enthusiastic individual to join our team as a Guest Experience Ambassador. As a valued member of our team, you will be the first point of contact for...

  • Vacation Experience Manager

    2 weeks ago

    Manly West, Queensland, Australia beBeeCustomer Full time $76,615 - $87,651

    Job OpportunityAs a vacation connoisseur, you will play a key role in helping us achieve our mission to put the world on vacation.Responsibilities:Lead a team of associates in managing hotel Front Office operations to deliver exceptional customer-focused service.Supervise reservations, guest arrivals and departures, ensuring room allocations and...

  • Room Attendant

    3 weeks ago

    Manly West, Queensland, Australia Travel + Leisure Co. Full time

    Join to apply for the Room Attendant (Housekeeping) role at Travel + Leisure Co.1 day ago Be among the first 25 applicantsJoin to apply for the Room Attendant (Housekeeping) role at Travel + Leisure Co.Get AI-powered advice on this job and more exclusive features.We Put the World on VacationTravel + Leisure Co. is the world's leading vacation ownership and...

  • Room Attendant

    4 weeks ago

    Manly West, Queensland, Australia Travel + Leisure Co. Full time

    Join to apply for the Room Attendant (Housekeeping) role at Travel + Leisure Co.1 day ago Be among the first 25 applicantsJoin to apply for the Room Attendant (Housekeeping) role at Travel + Leisure Co.Get AI-powered advice on this job and more exclusive features.We Put the World on VacationTravel + Leisure Co. is the world's leading vacation ownership and...

  • Accommodation Specialist

    15 hours ago

    Manly West, Queensland, Australia beBeeCustomer Full time $60,000 - $80,000

    Room Attendant Job DescriptionThe role of a Room Attendant involves providing and maintaining a high standard of cleanliness, hygiene, and comfort in guest accommodation.This includes carrying out key daily tasks in the Housekeeping Department and delivering exceptional customer service.Key Responsibilities:Providing clean and comfortable rooms for...

  • 1st or 2nd Year Apprentice Chef

    4 weeks ago

    Manly West, Queensland, Australia IntoWork Full time

    HTN (Hospitality Training Network) is currently seeking enthusiastic and dedicated Appprentice Chef's to join our team.If you are a 1st year Apprentice looking to kick-start your culinary career or a 2nd Year eager to gain further industry exposure, we want to hear from youWhat you'll get is a nationally recognised certification that can take you around the...