Case Worker

4 days ago

Townsville, Queensland, Australia UnitingCare Queensland Full time
Case Worker | Pinangba | Stagpole Street Drug and Alcohol Rehabilitation Unit
  • Employment Term: Casual
  • Location: Townsville
  • Remuneration: $ casual loading + 12% Super + Not for Profit Salary Packaging + Penalties & Allowances

Pinangba is the Aboriginal and Torres Strait Islander-led service delivery arm of UnitingCare. The foundations of Pinangba are built from our cultural identity and strong community relationships and partnerships.

Stagpole Street Drug and Alcohol Rehabilitation Unit (SSDARU)

SSDARU provides residential rehabilitation services to Aboriginal and Torres Strait Islander people. Services are delivered by Pinangba, an Aboriginal and Torres Strait Islander-led arm of UnitingCare. The service is based on a modified family therapy model.

We're passionate about supporting our communities and our client's journey to recovery. If you share our passion, join our team and help us continue to make a difference in the lives of others

The Role

As a Case Worker, you will be managing a client case load and participate in the delivery and planning of a high standard of care and support to our residents. A day in the role will see you:
  • Conduct comprehensive initial drug & alcohol assessments.
  • Develop treatment plans & support your clients to ensure individual needs are met.
  • Provide advocacy and support for clients who require the assistance of outside agencies.
  • Develop and maintain sound working relationships with key stakeholders.
  • Identify opportunities for improvement.
  • Plan, conduct and facilitate in-service training to other staff.

What You'll Need

You'll have a genuine passion for supporting people to overcome addiction with the following skills and attributes:
  • Cert IV in community services/social emotional wellbeing – desirable.
  • Previous case management experience ideally within a similar service.
  • Current Open QLD drivers' licence.
  • Current First Aid and CPR certificate or willingness to obtain.
  • Sound computer skills.
  • Demonstrated knowledge of social, health and cultural issues of Aboriginal and Torres Strait Islander people.
  • Commitment to principles of Workplace Health and Safety.

Employee Benefits
  • Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum
  • A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs
  • 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme
  • Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events
  • Career development opportunitieswith one of the most trusted community and residential care providers in Australia to challenge yourself, grow and make a meaningful difference

BlueCare is proudly part of the UnitingCare Family, we'd love you to be too

Joining the state's largest network of aged care workers with its over 8,000 strong, bright team in blue, you'll also be welcomed as part of the UnitingCare family. With more than 16,500 staff and 9,000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen's Hospital, and St Andrew's War Memorial Hospital, you are part of something bigger. Our team are compassionate, inclusive and committed to the work we do, helping people live life in all its fullness.

Child safe, Child friendly

UnitingCare is committed to being a Child Safe, Child Friendly organisation and will:
  • Provide welcoming, safe & nurturing services for children
  • Implement measures to prevent child abuse and neglect within our services
  • Appropriately and immediately address child abuse and neglect if it does occur

Diversity & Inclusion

Our approach is simple–everybody iswelcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values.We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity.Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.For additional support and to meet our RAP Team, email

Safe workplace

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.
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