Inside Sales Executive

3 weeks ago

Adelaide, South Australia Zoho Full time
Role Description

As an Inside Sales Executive at Zoho, you will play a pivotal role in driving new business growth. Working across various SMB and mid-market segments, predominantly on inbound leads, you'll engage potential customers, understand their needs, and demonstrate how Zoho's suite of products can support their business goals. You'll build strong, lasting relationships with stakeholders, guiding them through a successful sales journey with Zoho.

Responsibilities
  • Manage inbound leads efficiently, ensuring timely follow-ups and nurturing them through the sales funnel.
  • Engage actively with prospects and trial customers, fostering strong relationships with senior executives, especially within larger accounts.
  • Conduct high-impact presentations and product demonstrations tailored to client needs, showcasing Zoho's value proposition.
  • Collaborate with internal teams, including Marketing, Product, and Support, to ensure smooth handoffs and excellent customer experiences.
  • Develop strong relationships with decision-makers and influencers within prospective customer organizations.
  • Effectively manage the sales pipeline using CRM tools, tracking each stage from lead to close.
  • Serve as an advocate for clients by collaborating with internal teams to address and fulfill their specific business requirements.
  • Stay informed of industry trends and competitor offerings to better position Zoho's products in the market.
  • Attend industry events and customer meetings as needed to generate new leads and expand the customer base.
Skills & Requirements
  • 1-5 years of experience in Sales, Business Development, or a related field within software/SaaS.
  • Proven track record of meeting or exceeding sales targets.
  • Strong communication, presentation, and consultative selling skills.
  • Previous experience selling SaaS applications, such as CRM, ERP, Accounting, or HRMS, is preferred.
  • Ability to work independently in a distributed and/or remote environment. Familiarity with CRM tools for managing sales processes and reporting.
  • Willingness to travel domestically for client meetings and events.
Seniority level
  • Associate
Employment type
  • Full-time
Job function
  • Sales, Business Development, and Information Technology
Industries
  • IT Services and IT Consulting, IT System Custom Software Development, and Technology, Information and Media

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