Housekeeping Supervisor

3 weeks ago

Whitsunday Regional, Australia Hamilton Island Full time
Overview

Housekeeping Supervisor – Hamilton Island, The Sundays

Are you ready to step into a leadership role at Hamilton Island's newest luxury boutique hotel? The Sundays is seeking an experienced and dedicated Housekeeping Supervisor to join our opening team and set the standard for exceptional guest experiences.

Why you'll love working with us
  • Be part of an exciting hotel opening on beautiful Hamilton Island.
  • Discounted staff accommodation, plus special rates for visiting family and friends.
  • Enjoy employee discounts on dining, retail, and activities across the island.
  • Ferry travel discounts to and from the mainland.
  • A supportive and vibrant work environment with career development opportunities.
Your Role

As a Housekeeping Supervisor, you'll oversee our housekeeping team to ensure every room and guest area reflects The Sundays' commitment to cleanliness and comfort. You'll work closely with Front Office and Maintenance teams to ensure seamless room readiness while fostering a collaborative and positive team culture.

Where you'll make an impact
  • Supervise housekeeping operations to deliver exceptional service and guest satisfaction.
  • Inspect guest rooms to ensure they meet The Sundays' high standards of cleanliness and comfort.
  • Coordinate with Front Office and Maintenance to manage room readiness, including VIP and special guest requirements.
  • Assist with training, mentoring, and evaluating staff performance to identify development needs.
  • Oversee rosters to ensure operational demands are met.
  • Respond promptly to guest enquiries, requests, and complaints with professionalism.
  • Perform Room Attendant duties when operationally required.
What we're looking for

We are looking for someone with excellent communication skills and the patience to work effectively with team members. Strong attention to detail and the ability to manage time efficiently are essential in this role.

To be successful, you will need
  • Demonstrated knowledge and experience in housekeeping operations (essential).
  • Previous supervisory and/or training experience in a hotel environment (essential).
  • Excellent communication, leadership, and interpersonal skills.
  • Attention to detail with a commitment to maintaining high standards.
  • Physically fit to perform the role's duties, including carrying a 10kg back-mounted vacuum cleaner.
  • Flexibility to work within a rotating roster, including weekends and holidays.
About Hamilton Island

Our mission is to share the wonder of Hamilton Island with the world by creating wonder-filled experiences for our guests, employees and community.

Every team member plays a role in shaping those experiences – making Hamilton Island not just a great place to visit, but a great place to work.

A little island can do wonders - make your next career move one to remember.

Apply now


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