Service Delivery Managers

3 weeks ago

Perth, Western Australia Parabellum International Full time
Service Delivery Managers - Emergency Services

Add expected salary to your profile for insights

Location: Perth-based role with regular site travel (FIFO/DIDO)
Employment Type: Full-time
Salary: Competitive + performance incentives

About the Role:

As a Service Delivery Manager, you will:

  • Oversee the end-to-end delivery of your allocated contracts across multiple client sites
  • Lead site teams and ensure workforce readiness, rostering, and operational execution.
  • Ensure all project processes and procedures are in place and operational
  • Build and maintain strong client relationships at operational and senior levels
  • Ensure contracts are delivered in line with KPIs, compliance, and safety standards
  • Manage contract performance including financial oversight (P&L, cost control, invoicing)
  • Lead mobilisation/demobilisation of services in line with scope changes or project phases
  • Work collaboratively with HSEQ, HR/IR, Commercial and Finance teams to ensure alignment
About You

We're looking for people who thrive in complex operational environments and have the drive to lead from the front. You'll ideally have:
  • 5+ years' experience managing service contracts in the mining, oil & gas or heavy industry sectors
  • Proven experience managing multi-site operations or critical infrastructure delivery
  • Strong commercial acumen – P&L ownership, variation management, and contract compliance
  • Excellent leadership, client engagement, and workforce coordination skills
  • Strong working knowledge of WHS and risk management frameworks
  • Ability to work autonomously and manage competing priorities across locations
  • Willingness to travel to client sites regularly (remote/FIFO locations)
  • Qualifications in operations, project management or emergency/medical/security are desirable
Why Join Us?
  • Work with tier-one clients on high-value contracts
  • Strong culture of safety, performance, and support
  • Competitive salary + bonus structure
  • Autonomy, flexibility, and clear career development pathways
  • Be part of a fast-growing company making an impact in the resource sector
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Your application will include the following questions:

  • Which of the following statements best describes your right to work in Australia? How many years' experience do you have as a delivery manager? Do you have a current Australian driver's licence? What's your expected annual base salary? How much notice are you required to give your current employer? Do you have a current Police Check (National Police Certificate) for employment?

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.

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