Manager Privacy

Privacy Manager – Clerk Grade 11/12
Revenue NSW | Risk, Privacy, and Assurance Unit
Employment Type: 12 months with a potential to become ongoing/permanent
Location: Principally based in a Revenue NSW office with flexible working options

About Us

Revenue NSW is a dynamic division within the NSW Government, committed to delivering high-quality services and outcomes for the people of New South Wales. The Risk, Privacy, and Assurance Unit plays a critical role in supporting and advising across all areas of Revenue NSW, ensuring privacy, governance, and risk management are embedded in everything we do.

About the Role

As Privacy Manager, you will be a key member of a respected and high-impact team. You'll work closely with senior leaders, SMEs, and stakeholders to drive proactive privacy risk management, embed privacy by design, and foster a culture of privacy awareness and zero breaches.

Key Responsibilities

1. Provide tailored privacy advice and support to senior leaders, people managers, and SMEs.
2. Collaborate across all levels of the organisation to implement privacy practices and initiatives.
3. Promote privacy awareness and build capability to support our privacy by design approach.
4. Analyse complex business processes, technology, and data to identify privacy risks and opportunities.
5. Investigate privacy issues and incidents, and develop practical strategies, plans, and reports.

About You

To be successful in this role, you will bring:

• Strong leadership and stakeholder engagement skills, with proven experience in privacy risk management.
• A proactive, organised, and tech-savvy approach to managing diverse tasks and priorities.
• The ability to build effective relationships and influence outcomes across the organisation.
• Excellent analytical and writing skills, with the ability to translate complex requirements into clear, actionable advice.

Why Join Us?

• Be part of a collaborative and forward-thinking team.
• Make a meaningful impact on privacy practices across Revenue NSW.
• Enjoy flexible working arrangements and a supportive work environment.

About Revenue NSW

Revenue NSW is the state's principal revenue management agency and a proud part of the Department of Customer Service. Our mission is to contribute to a prosperous, safe, and fair society by collecting revenue, resolving fines, administering grants, and recovering debt—ensuring vital services are funded and communities are supported.

We're proud of our diverse, inclusive, and regionally connected team, and we embrace flexible working arrangements that support work-life balance. This role can be based at any of our offices across NSW, including Parramatta, Lithgow, Maitland, Gosford, or Wollongong—giving you the freedom to work where it suits you best.

To apply, please submit your resume and cover letter highlighting your relevant experience and suitability for the role.

For any queries about the role, contact Tim Johnstone at 0447776318 or email Tim.Johnstone@revenue.nsw.gov.au.

Salary Grade 11/12, with the base salary for this role starting at $149,739 plus superannuation.

Click here to access the Role Description. For enquiries related to recruitment, please contact Neha Bajaj via neha.bajaj@customerservice.nsw.gov.au.

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: 21st August 2025, Thursday at 10am

Careers at Department of Customer Service

A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form), please contact neha.bajaj@customerservice.nsw.gov.au or 02 9494 8351.

For more information, please visit

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Information on adjustments available for the recruitment process