Administration Officer
3 weeks ago
We're searching for a skilled Administrative Officer to provide essential support and ensure our operations run smoothly. If you thrive in a fast-paced environment and have a passion for providing effective and efficient administrative services, we want to hear from you.
About The Role- Provide excellent customer focus in a friendly and helpful manner. Maintain the ability to communicate clearly and confidently with parents, patients, members of the public, and departmental staff both in person and over the telephone.
- Provide high-quality confidential secretarial and general administrative support to the Allergy and Immunology Department, Division of Medicine, including Nurse Manager.
- Provide confidential and personal support to staff.
- Perform data collection and data entry requirements as directed.
- Proficiently complete functions associated with bookings for appointments, managing cancellations, and rescheduling using relevant information systems in a timely manner.
- Use clinical computer systems to record all demographic and Medicare details (e.g., HBCIS, ESM, POWERCHART), ensuring high-quality data.
- Perform accurate typing in an acute health care environment.
- Exercise judgment to solve immediate problems where precedents are not set or procedures are not defined.
- Work autonomously or with limited supervision, establishing work priorities, achieving targets, contributing to team goals, and solving immediate problems in a changing environment.
- Prepare and distribute agendas for meetings, book conference rooms, facilities, equipment, and take accurate minutes during meetings.
- Establish, review, and maintain an effective office record system for confidential documents, papers, internal correspondence, medical reports, and manage computerized data.
- Participate in developing, implementing, reviewing, and maintaining internal systems, processes, and work practices.
- Provide a positive role model and demonstrate understanding and consideration for team members.
- Project a positive image for Queensland Health and CHQ, respecting its high professional and ethical standards.
- Carry out incidental and peripheral tasks within your skills and experience as directed.
Children's Health Queensland is a leader in paediatric healthcare, teaching, and research, delivering a full range of clinical services and training for children and young people across Queensland and northern New South Wales. Our workforce of over 5,000 provides responsive, integrated, and person-centered care through various services and facilities, including the Queensland Children's Hospital, Jacaranda Place, Ellen Barron Family Centre, and others.
Inclusion and DiversityWe are committed to increasing our Aboriginal and Torres Strait Islander Health Workforce and fostering inclusive cultures that respect human rights and promote workforce diversity. CHQ is an equal opportunity employer.
Benefits of Working at CHQ HHSIf you're seeking a rewarding career and want to contribute to Australia's best paediatric health service, join us and enjoy benefits such as:
- Opportunities for professional growth and development
- Competitive remuneration
- Annual pay increases
- 12.75% employer superannuation contribution
- 17.5% annual leave loading
- Salary packaging
- Employee wellness and assistance programs
- Work/life balance, variety, and flexibility
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