Medical Office Associate

2 weeks ago

Cleveland, Queensland, Australia Summa Health Full time
Overview

Medical Office Associate - Family Medicine Center at Summa Health (Akron Campus Family Medicine Center). The role greets patients and performs administrative and clerical tasks in a medical office, including completing registration and collecting co-pays and past-due balances, scheduling appointments, and capturing all necessary documentation to complete insurance processes. Answers and routes phone calls. Provides answers to questions on patient billing.

Responsibilities
  • Greets patients and performs administrative and clerical tasks in a medical office, including completing registration, collecting co-pays and past-due balances, scheduling appointments, and capturing necessary documentation for insurance processing.
  • Answers and routes phone calls; provides answers to questions on patient billing.
Qualifications
  • High school diploma or equivalent
  • Light typing skills
  • One (1) year clerical experience
  • Must maintain confidentiality of patient, employee, or financial records
  • Skill in interpersonal communication to effectively interact in person and over the telephone with patients, visitors, and physicians
  • Computer skills, that may include previous experience with an Electronic Medical Record EMR
  • Ability to perform in a work team environment
  • Ability to effectively interact with populations of patients/customers with an understanding of their needs for self respect and dignity
  • Assumes accountability for demonstrating behaviors consistent with the customer service policy
  • Required ability to handle bodily fluids and possible exposure to communicable disease
Physical Demands
  • Exerts up to ten pounds of force occasionally, and/or a negligible amount of force frequently. Ability to bend, stand, and work for extended time
Salary and Benefits

Salary: $17.43/hr - $20.92/hr. The salary range on this job posting/advertising is base salary exclusive of any bonuses or differentials. Many factors, such as years of relevant experience and geographical location are considered when determining the starting rate of pay. We believe in the importance of pay equity and consider internal equity of our current team members when determining offers. Please keep in mind that the range listed is the full base salary range. Hiring at the maximum of the range would not be typical.

  • Basic Life and AD&D
  • Supplemental Life and AD&D
  • Dependent Life Insurance
  • Short-Term and Long-Term Disability
  • Accident Insurance, Hospital Indemnity, and Critical Illness
  • Retirement Savings Plan
  • Flexible Spending Accounts Healthcare and Dependent Care
  • Employee Assistance Program (EAP)
  • Identity Theft Protection
  • Pet Insurance
  • Education Assistance
  • Daily Pay
Details
  • Seniority level: Not Applicable
  • Employment type: Full-time
  • Job function: Health Care Provider
  • Industries: Hospitals and Health Care

Equal Opportunity Employer/Veterans/Disabled

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