Fleet Leasing Coordinator

1 day ago


Melbourne, Victoria, Australia Smartgroup Corporation Full time

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Why Smartgroup?

Look forward to working with Australia's leading and most trusted provider of Employee Management Services, making the benefits of salary packaging, novated leasing, and fleet management readily available to employers and their employees.

Working at Smart offers more than a job. It is a dynamic workplace that matches the enthusiasm for the work you do and ambition for an exciting fast-paced career. We have all been hired for a purpose and a reason.

Every day you will be part of a team that helps support fellow Australians - many working in essential services, corporates, government, and not-for-profits - to take home more money in their pay packets.

Do you have what it takes to become a Smartgroup Employer Support Consultant Fleet?

As an Employer Support Consultant, you will play a crucial role in supporting our Client Relationship Management function. You will be responsible for building strong relationships with smaller clients, ensuring accurate and timely reporting, and managing various financial and administrative tasks.

Key responsibilities:

  • Build strong relationships with smaller clients to provide a personalised experience and expand service offerings.
  • Ensure completion of client reporting, data reviews, and updates in line with contractual requirements.
  • Generate and coordinate accurate finance quotes, liaise with financiers, and manage vehicle settlements within SLAs.
  • Monitor and action lease payments, end-of-lease processes, and respond to customer inquiries within agreed service levels.
  • Collaborate with line managers, clients, and suppliers to continuously improve products and services, and comply with company values and policies.

Qualifications:

  • Proven experience in a similar role, preferably within the finance or automotive industry.
  • Strong interpersonal and communication skills.
  • Excellent organizational and time management abilities.
  • Proficiency in using CRM software and Microsoft Office Suite.
  • Ability to work independently and as part of a team.

Belong to an organisation that values diversity, inclusivity, and you:

Working at Smart, means you will be working in one of Australia's most authentic, inclusive, and diverse workplaces.

Team members enjoy many benefits and 'perks' that genuinely value them for who they are. You might appreciate some, or all, including:

  • 3 extra days off to enjoy summer
  • 'MAD' days to Make a Difference to our community and environment
  • Birthday leave to celebrate you
  • A wellbeing fund to spend your way
  • Support for all parents with a progressive, gender-neutral parental leave policy: up to 20 weeks Paid Parental Leave, superannuation contributions and a Return-to-Work Bonus
  • Salary packaging and novated leasing benefits (of course)

Take your career beyond further:

Working at Smart can provide a pathway to a career limited only by your own ambitions. We are passionate about investing in you.

Our collaborative team environment and supportive leadership encourages strong performance, learning and development, open lines of communication, along with the freedom to speak up and be heard.

Show us you have what it takes:

If you like the sound of this opportunity and have something special to offer, we'd like to hear about it APPLY ONLINE today.

Emily or Tamara from our Talent Acquisition team will be in touch to discuss the next steps. Please feel free to mention if you require any adjustments to the recruitment process. Not available to work full time? Talk to us about your part time working needs, we are here to listen.

We're committed to Equality, Diversity and Inclusivity. We welcome all people to join our team — including Aboriginal and Torres Strait Islander peoples, veterans, people with disability, people who identify as LGBTQ+, all gender identities, people of any socioeconomic status, age, race, national origin or ethnicity.

We are proud to hold diversity and inclusion accreditations, including: WGEA Employer of Choice for Gender Equality since 2019; DCA Inclusive Employer ; and we have an Innovate Reconciliation Action Plan (RAP).

Please note: All successful candidates will be required to complete background checks which will include a police clearance prior to confirmation of employment. Candidates must have unlimited Australian work rights to be considered for this role.

Seniority level
  • Seniority levelMid-Senior level
Employment type
  • Employment typeFull-time
Job function
  • Job functionFinance

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