Operations Supervisor

DP World Brisbane Pty Limited is a dynamic and fast-paced company seeking a dedicated Operations Supervisor to execute the Terminal Operations Plan. The successful candidate will manage the shift operations of our terminal, ensuring the safe and efficient flow of cargo through the facility.

Applicants must be able to demonstrate strong leadership capabilities, sound operational judgment, and the ability to perform under pressure in a 24/7 terminal environment. They should show a clear understanding of stevedoring operations, safety compliance, and industrial relations, along with proven experience managing large teams and coordinating complex logistics. A results-driven mindset, excellent communication skills, and a commitment to safety and continuous improvement are essential.

Key Responsibilities

• Lead and supervise terminal shift operations, ensuring safety, productivity, and efficient labour allocation.
• Coach and manage operational staff on performance, attendance, conduct, and compliance with industrial agreements.
• Ensure compliance with all HSSE standards, lead incident investigations, and promote a strong safety culture.
• Execute vessel operations plans, coordinating quay crane activities and maintaining accurate operational records.
• Support landside operations, including truck turnaround, bulk runs, and yard efficiency.
• Collaborate with stakeholders such as shipping lines, transport companies, government authorities, and contractors.
• Monitor and manage operational costs, including labour usage, call-ins, and equipment allocation within budget.
• Drive continuous improvement in shift KPIs including GMPH, TTT, SCR, and workforce efficiency.

Qualifications, Skills, Experience

• Tertiary qualifications in business, logistics, engineering or equivalent industry experience.
• Minimum 5 years' experience in terminal operations within transport, marine, or stevedoring sectors.
• Proven leadership in managing large-scale, 24/7 operational teams.
• Experience in container or bulk port operations with a strong understanding of vessel and yard workflows.
• Skilled in managing industrial relations within unionised environments.
• Strong knowledge of cargo handling procedures, terminal operating systems (e.g., Navis N4, XPS), and workforce systems (e.g., Microster).
• Solid understanding of stevedoring-related legal, commercial, and contractual obligations.
• Well-versed in WH&S legislation, MO32, and terminal safety policies and procedures.

Applicants must be Australian Tax Residents or be in a position where they are able to obtain Rights to Work in Australia if successfully recruited to the role.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 106,500 employees from 158 nationalities, spanning 73 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future. In Asia Pacific, DP World employs more than 7,000 people, and has ports and terminals in 17 locations.

We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer's door.

WE MAKE TRADE FLOWTO CHANGE WHAT'S POSSIBLE FOR EVERYONE.Qualifications

• Previous supervisory experience in a logistics, transport or port environment.
• Strong leadership skills and the ability to manage and motivate a team.
• Good organizational and time management skills, with attention to detail.
• Effective communication and interpersonal abilities.
• Flexibility to work various shifts, including weekends and public holidays, as required.
• Knowledge of MS Office and other relevant software.

Responsibilities

• Manage and oversee the day-to-day operations of the terminal, including the coordination of cargo handling and yard activities.
• Ensure the safe and timely execution of all cargo operations, maintaining high productivity levels.
• Supervise and coordinate staff, providing on-the-job training and addressing any performance issues.
• Monitor and evaluate the efficiency of operations, implementing process improvements.
• Maintain a safe work environment, adhering to health and safety regulations.
• Communicate effectively with stakeholders, providing excellent customer service.

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