Technology Sales Support Specialist

## **Job Summary**As a Technology sales support specialist, you will join the cloud presales team responsible for representing Wolters Kluwer in the Sales cycle as a Cloud and Security Subject Matter Expert. In this role, you will be a key contributor, working closely with sales, legal, compliance, cloud operations and our product team to sell the Enablon Cloud SaaS offering.## **Responsibilities:**In your day-to-day life, you will work closely with the Sales Team to understand our customers' requirements, answer requests for proposal, requestion for information, and security questionnaires, stay up to date with the market standard for cloud security and local regulations that might impact our Cloud SaaS Offering, review the InfoSec portion of contracts, present our cloud service catalog and deployment models, and interact with prospects and customers regarding our Enablon SaaS Cloud Offering.### **Providing expert technical knowledge in the areas of:**- Benefits of using public clouds like Azure and AWS.Analyze the clients' overall technical requirements throughout the sales process, understand the key customer technical challenges and translate these into the right cloud services offering to meet their business needs. Provide in-depth knowledge of the Enablon SaaS cloud platform.Strong customer relationship management experience and cross-teams collaboration skills - Ability to understand and work with new emerging technologies, methodologies, and solutions in the Cloud.Ability to communicate complex topics to different levels in an organizationFamiliarity with regulatory compliance and industry best practices such as HIPAA, NIST, FedRAMP, security and privacy ISO27001 and SO## **Education and Certifications:*** Master's degree in computer science, Information Technology, or similar field;* Fluent in English and additional language (e.g. Spanish, French)* Excellent client-facing presentation* Self-motivated and continuous learner* Detail-oriented and analytical* Experience working in a dynamic and high-pressure environment* 1 year of Information Technology experience required or relevant work experience* Security and Cloud related certification are preferred, such as but not limited to AZ900, AWS Cloud Practitioner, CCSP, CompTIA Security+**Our Values**Wolters Kluwer continuously strives for an inclusive company culture in which we attract, develop, and retain high-performing, productive, engaged, and diverse talent to deliver on our strategy. As a global company, having a diverse workforce from different backgrounds, nationalities, races, genders, gender identities, ages, sexual orientations, physical disabilities, religions, expertise, and talents is of the utmost importance.We pride ourselves on our culture, which promotes inclusion, accessibility and flexible working arrangements.**Culture and Benefits**We care for our people and as a part of that we offer:* Flexible Working Arrangement –**Work from Anywhere and Hybrid Working (**promoting work life balance)* Learning and Development opportunities* Access to health and wellness programs* Parental leave benefits that exceed legislative requirements* The opportunity to work within a global organization with experienced leaders***You can learn more about what we do by visiting our:******Website :***Familiarity with IT frameworks such as NIST-CSF**Wolters Kluwer reported 2023 annual revenues of €5.6 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,400 people worldwide.**Our customers work in industries which impact the lives of millions of people every single day. Our mission is to empower our professional customers with the information, software solutions, and services they need to make critical decisions, achieve successful outcomes, and save time.Our expert solutions combine deep domain knowledge with technology to deliver both content and workflow automation to drive improved outcomes and productivity for our customers.We are committed to helping professionals improve the way they do business and solve complex problems with our range of digital solutions and services, which we continuously evolve to meet their changing needs. Our 188-year legacy and portfolio represent thousands of customers worldwide.For more information about our solutions and organization, visit , follow us on , , and .At Wolters Kluwer, you'll feel valued for your contributions, and you'll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous.In 2024 we were awarded Ragan's Top Places to Work for Employee Wellbeing: Large Organization, in recognition of our commitment to maintaining and enhancing the well-being of our colleagues through our 'Together we thrive' well-being program.
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