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Resource Manager
4 weeks ago
World Wide Technology is a global technology solutions provider dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All, delivering cutting-edge technology solutions for clients and communities worldwide.
Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients conceptualize, test and validate innovative technology solutions and deploys them at scale through its global warehousing, distribution and integration capabilities.
With over 12,000 employees across WWT and Softchoice and more than 60 locations worldwide, WWT's culture, built on core values and leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work for its unique blend of determination and innovation.
What will you be doing?As a Resource Manager, you are responsible for high volume contingent recruitment across Australia for WWT, working closely with sales account teams and operational teams globally to deliver fast-paced strategic resourcing initiatives.
This role requires creativity and drive, with interpersonal savvy, enabling you to develop lasting relationships. You will identify and overcome internal and external hurdles in the business that hinder the sales process and will develop solutions/creative roadmaps to overcome obstacles. A Resource Manager will have strong negotiation and communication skills and will act as the SME within the country for strategic resourcing opportunities.
Responsibilities- Act as fulfillment arm and consultant by driving creative solutions relative to each client engagement.
- Must possess an understanding of clients' internal issues/hurdles and be able to develop solutions that encompass strategic resourcing methodologies and best practices.
- Educate internal account teams and clients on best practices methodologies and how to implement these in the business.
- Negotiate with all parties (including account teams, partners and customers) on fulfillment options.
- Ability to qualify business opportunities internally and externally to determine viability.
- Ability to identify and overcome internal and external hurdles in the business that are hindering the sales process and develop creative solutions/roadmaps to overcome obstacles.
- Ability to develop, maintain and grow profitable relationships with our partner community.
- Ability to maintain and work through issues, questions and concerns that arise through the course of business with these partners.
- Communicate regularly with our partner community concerning projects, potential business, new business and status of existing business.
- Promptly communicate candidate status to partners involved in the interview process.
- Source candidates for requisitions across multiple departments, locations and skill levels (ranging from entry level to director level).
- Leverage multiple sourcing channels and be adept at sourcing a high volume of candidates directly and through staffing partners while meeting the SLA's of the business.
- Evaluate skill level, conduct efficient and professional interview process, and drive offer process.
- Maintain candidate pipelines and communicate recruiting status regularly.
- Manage candidate experience including positioning the opportunity and company, administer technical exercises, phone screens, coordinate interview schedules, summarize feedback, make hiring recommendations, and manage the offer process, background checks and pre-employment process.
- Solid track record of successfully delivering high volume full-life cycle recruiting, managing key stakeholders, customers and business leaders, preferably within the staffing or contingent worker space across the UK and/or EMEA.
- Extensive resourcing experience ideally within an IT Technical field such as Networking and Infrastructure, Cloud or Security disciplines.
- Deep routed experience working with recruitment database tools and client relationship management tools (CRM's), Excel and HR information systems preferred.
- Consulting experience, leading major change efforts, preferably in staffing initiatives.
- Excellent communication skills (both verbal and written) with exceptional interpersonal skills.
- Ability to work well as a strategic resourcing representative to internal stakeholders, as well as within the strategic resourcing team.
- Thorough planning, time management and organizing abilities.
- Must have ability to exercise good judgment with demonstrated problem solving and negotiation skills.
- Health and Wellbeing: Combined Health Insurance, Employee Assistance Program, Wellness program
- Financial Benefits: Competitive pay, Profit Sharing, Life and Disability Insurance, Tuition Reimbursement
We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All
Job details- Seniority level: Associate
- Employment type: Full-time
- Job function: Human Resources and Information Technology
- Industries: IT Services and IT Consulting
