Partner Manager

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Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place

We're looking for a Partner Manager to join our APAC Retail Go-To-Market (GTM) team. You'll be responsible for developing our existing distribution partnerships to generate new business, retain existing partners, and grow revenue with our largest and most complex partners in the region.

Partner Managers have a deep understanding of our partner's ambitions, products and technology, as well as an understanding of the wider retail industry.

Reporting to the Director, Retail APAC, you will also be responsible for partner performance, reporting and partner stakeholder management.

What you'll be doing:

• Contribute to and execute the regional Partnership strategy, including identifying and onboarding new partners into the Partner Programme
• Manage a portfolio of existing partners, ensuring successful onboarding, relationship development, and increasing referral volume and MRR
• Collaborate with partners on innovative campaigns that drive high-quality referrals and activations
• Develop deep, trust-based relationships through clear communication and a strong understanding of each partner's goals, structure, and pain points
• Regularly assess partner capabilities, opportunities, and risks to support accurate forecasting and portfolio growth planning
• Support partners and merchants with product demonstrations and basic troubleshooting when needed
• Partner with internal stakeholders, especially the sales team, to drive SQLs, MRR, Payments Attach Rate, and champion partner needs within Lightspeed
• Stay informed on industry trends and represent Lightspeed at relevant events and through occasional outbound prospecting

What you need to bring:

We're looking for a candidate who has experience with the following:

• Prior experience in partnerships / channel / account management and/or customer success experience; Software sales experience preferred
• A high degree of initiative, a strong sense of ownership and desire to work autonomously
• Strong B2B relationship building skills
• Excellent oral and written communication skills and group presentation skills
• Ability to train, motivate, and foster relationships with potential partners
• Ability to develop comprehensive reseller growth strategies

We know that people are more than what's on their CV. If you're unsure that you have the right profile for the role... hit the 'Apply' button and give it a try

Be a changemaker

You'll enjoy:

• A flexible work environment that empowers you to do your best work
• A culture that celebrates performance
• The chance to make an impact in a team that's big enough for career growth, but lean enough to make your voice heard
• Career-defining opportunities

Plus benefits designed to keep you happy, healthy and fulfilled.

• Lightspeed share scheme (we are all owners)
• Unlimited paid time off policy
• Work remotely from anywhere in the world for up to 60 days per year
• Flexible working policy
• Health and wellness benefit of $500 per year
• Mental health online platform and counselling & coaching services
• Paid leave and assistance for new parents
• Free LinkedIn Learning license
• Paid Volunteer day
• Dog friendly environment
• Rooftop with dining space and BBQ facilities
• Self-service cafe-style kitchen and fully stocked fridge, pantry & bar
• Weekly catered lunches for the entire office
• Exciting events hosted regularly by our Sydney Culture Club
• Brand new office space located in Redfern, NSW

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed tocreating an inclusive and barrier-free workplace. Lightspeed welcomes andencourages applications from people with disabilities. Accommodations areavailable on request for candidates taking part in all aspects of theselection process.

Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you're proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal's gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stopcommerceplatform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloudcommercesolution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries. Lightspeed handles your information in accordance with ourApplicant Privacy Statement.
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