Volunteer Services Officer

Volunteer Services Officer | Part time- 3 days/ 24 hoursper week | Located at our newly built Oak Flatsoffice

Join a 2025 award-winning Illawarra-based organisation, proudlyrecognised with the Xref Engage Best Workplace Award and the ChangeChampion Award.

We're looking for a well-organised and motivated VolunteerServices Officer to support the effective delivery of our volunteerprograms. In this role, you'll work closely with theVolunteer Manager to assist with key administrative tasks such asdata entry, volunteer onboarding, communications, and thecoordination of volunteer events.

Your work will play an important role in strengthening volunteerengagement and supporting the wellbeing of older people in ourcommunity. If you have a strong attention to detail, enjoy workingwith others, and are committed to making a positive impact,we'd love to hear from you.

About Warrigal

At Warrigal, our vision is simple yet profound: to create aworld where older people feel known, loved, and connected.Our values – Integrity, Respect, Innovation and Compassion -guide our approach and purpose—Enabling older people livetheir best lives on their terms. We're dedicated toproviding dignity, community, and belonging to all olderpeople.

We believe in creating joyful experiences, lasting memories, anda society that celebrates aging. Every team member at Warrigalcontributes to this legacy, ensuring it continues to inspiregenerations to come.

The opportunity

You will support the daily operations of our volunteer programas a key point of contact for both new and existing volunteers. Inthis role, you will provide high-quality administrative andcoordination support to the Volunteer Manager, helping ensure everystage of the volunteer experience is well-organised andwelcoming.

You will be responsible for tasks such as entering andmaintaining accurate volunteer records, assisting with onboardingprocesses and compliance requirements, preparing communications andevent materials, and helping coordinate key volunteer eventsthroughout the year. Your attention to detail and proactiveapproach will contribute to a smooth, well-supported program thatstrengthens community engagement and enhances the wellbeing ofolder people.

This role is ideal for someone who is organised, communicative,and committed to supporting meaningful volunteer involvement inaged care.

What we offer

• $37.64 per hour + super
• Career break schemes, additional purchased leave andmore
• Commitment to on-going professional and careerdevelopment
• Subsidised access to your local gym and 200+ more acrossthe country with a Fitness Passport
• 24/7 access to mental, physical, social and financialsupport via EAP.

What it takes to do this work

• Strong verbal and written communication skills, with theability to engage clearly and professionally across a range ofaudiences.
• Excellent attention to detail, particularly in data entryand record-keeping, ensuring accuracy and timely updates acrossall systems.
• A motivated and well-organised approach, with the abilityto manage competing priorities and adapt to changingdemands.
• Effective time management skills, with confidence inhandling multiple tasks and meeting deadlines.
• Proficiency in Microsoft Office 365, including Word andExcel, along with experience navigating HR/payroll or databasesystems.
• Ability to work independently while also contributingpositively within a team environment.
• A proactive mindset, using initiative to identify andresolve issues, particularly in the context of eventcoordination and volunteer support.
• A commitment to working in alignment with our core values:integrity, respect, compassion, and innovation.
• A current NSW driver's licence and a willingness totravel as required.
• Strong interpersonal skills, with the ability to buildrapport and maintain positive relationships with volunteersthrough in-person, phone, and email communication.
• Knowledge and understanding of the needs of olderpeople.
• Appreciation and knowledge of volunteers and volunteermanagement.

What our people love about working here:

A supportive, passionate culture: It's acommunity filled with inspiring, big-hearted people. We back eachother, listen without judgement and lead with kindness, respect andunwavering support - for our customers, residents and each other.This is encouraged from the top down and worked hard at –every day.

Leaders who value you: It's important youfeel valued. To us, this is not a one-off task. But a commitment tocreating an environment where you feel seen, heard and valued– every day. Leaders and managers go out of their way tounderstand you, respect your opinions and hear what you have tosay. This creates greater unity and collaboration with eachother.

One team, united in our purpose: We supportolder people to have great lives. We put older people first ineverything we do. On an everyday level, we help them age withdignity, independence, happiness and connectedness. On a bigpicture level, we're challenging ageist thinking inAustralia. This is the Warrigal Way.

Who we are | A community who cares

Warrigal has firmly established itself in the aged carecommunity for over 60 years. We're proud of the diverse rangeof retirement living and aged care services we've built up inthat time, but we still have the same appetite to grow andinnovate. Meaning, you'll have the chance to move around, getpromoted or explore different areas across our expanding businessin Illawarra, Southern Highlands, Queanbeyan, and Canberra –if that's what you want.

Do work that matters to you

This is your chance to do work that matters, and make ameaningful difference to the lives of Australia's oldercommunity – now and in the future.

JOIN US AND BE THE DIFFERENCE

We encourage Aboriginal and Torres Strait islander people,workers of all abilities, ages and people from culturally andlinguistically diverse backgrounds to apply and join ourcommunity.

Are you keen? Then don't delay applying. We reviewapplications as we get them and will close the vacancy once we findthe right person.

Got questions? You can contact butplease don't send applications through email – wecan't accept them.

If successful, you may be asked to do a medical, NationalCriminal History Check or NDIS Worker Screening Check, and providereferences.