Lead Consultant

4 weeks ago

Melbourne, Victoria, Australia Infosys Limited Full time
About Infosys

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 56 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we steer our clients through their digital journey by enabling the enterprise with an AI-powered core, agile digital at scale, and a continuous learning agenda to transfer digital skills and ideas from our innovation ecosystem.

Visit to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.

Short Description

We are looking for a professional who is passionate about technology and problem-solving using technology. Whether it is a simple issue that enables a user to work faster or a solution that improves efficiency/productivity for a big team, it should give immense satisfaction. The candidate should be a keen learner, stay updated with technological improvements and new technologies, enjoy finding new innovative methods of doing things, and believe that change is the only constant. If your passion is to build solutions that really make a difference to enterprises, the community and your world, Infosys is the right place for you.

Role

Lead Consultant

Location

Melbourne

Salary

AUD (Annual Gross)

Please Note

The above salary range is indicative and may be subject to suitable enhancements based on internal company processes.

Roles and Responsibilities
  • Collaborate with stakeholders to elicit, prioritize, validate, and document business requirements or user stories.
  • Design and optimize SOM processes to streamline order orchestration, reduce cycle times, and enhance customer satisfaction.
  • Expertise should include:
    • Various network domains
    • Telecom OSS
    • Network as a service layer
    • TMF compliant network APIs
    • Order orchestration
    • Event generation and consumption for E2E Order visibility
    • Integration with an external vendor for logistic delivery and management
    • Correlation of network alarms
Skills and Competencies
  • Telecom Domain
  • Business Analysis
  • Requirements & Process
Essential
  • Telecom Service Order Manager
  • Proficiency in order management systems and tools
Preferred
  • Agile way of working
  • Knowledge of telecommunications industry standards and practices
Additional Skills
  • Excellent customer interfacing skills
  • Excellent written and verbal communication skills
  • Strong attention to detail and outstanding analytical and problem-solving skills

At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness, or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment either via the following email or phone: or You may also include your preferred method of communication in email, and someone will be in touch.

Please note that Infosys does not accept unsolicited resumes from third-party vendors. Without a signed agreement, submissions will be deemed non-binding and Infosys reserves the right to hire the submitted profile. All recruitment activity is coordinated through the Talent Acquisition department.

All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.


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