Lead Consultant

3 weeks ago

Melbourne, Victoria, Australia Infosys Full time
Overview

Lead Consultant role at Infosys in Melbourne.

About Infosys: Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 56 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we steer our clients through their digital journey. We enable the enterprise with an AI-powered core that helps prioritize the execution of change, and empower the business with agile digital at scale to deliver performance and customer delight. Our learning agenda drives continuous improvement by building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Role

Role: Lead Consultant

Location: Melbourne

Salary: AUD 129311-142018 (Annual Gross). Note: The salary range is indicative and may be subject to enhancements based on internal processes.

Responsibilities
  • Collaborate with stakeholders to elicit, prioritize, validate, and document business requirements or user stories.
  • Design and optimize SOM processes to streamline order orchestration, reduce cycle times, and enhance customer satisfaction.
  • Candidate should have expertise in
    • Various network domains
    • Telecom OSS
    • Network as a service layer
    • TMF compliant network APIs
    • Order orchestration
    • Event generation and consumption for E2E Order visibility
    • Integration with an external vendor for logistic delivery and management
    • Correlation of network alarms
    Qualifications
    • Essential
      • Telecom Service Order Manager
      • Proficiency in order management systems and tools
    • Skills and Competencies
      • Telecom Domain
      • Business Analysis
      • Requirements & Process
    • Preferred
      • Agile way of working
      • Knowledge of telecommunications industry standards and practices
    • Additional Skills
      • Excellent customer interfacing skills
      • Excellent written and verbal communication skills
      • Strong attention to detail and analytical/problem-solving skills
      EEO and Recruitment

Infosys does not accept unsolicited resumes from third-party vendors. All recruitment activity should be coordinated through the Talent Acquisition department. Infosys is an equal opportunity employer committed to diversity and inclusion.

Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Consulting
  • Information Technology
  • Sales
Industries
  • IT Services and IT Consulting

Referrals increase your chances of interviewing at Infosys.

Location notes: Heatherton, Melbourne, Melbourne, Docklands, Southbank, Collingwood in Victoria, Australia, with postings ranging in recency from a few days to weeks ago.


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