Scheduler - Home Care Services
4 weeks ago
Join to apply for the Scheduler - Home Care Services role at Southern Cross Care WA
Our Home Care team is on the lookout for timekeeper/scheduler for our Perth Metro Home Care (working from home and Rivervale office).
This role assists with planning Home care service delivery and responding to changes in staff availability/absences so we can avoid service cancellation. Your quick thinking and problem-solving skills will ensure we can continue to deliver our services to clients.
This is a fixed term role with the potential to go permanent.
Responsibilities- Oversee verification of timesheets
- Assist with incoming and outbound calls
- Plan schedules that meet client needs as required
- Understand the importance of both our clients' needs
- Provide excellent customer service to all stakeholders
- Respond quickly to problems and be prepared for the unexpected
- Experience using Sandwai Scheduling or a similar scheduling/rostering software
- Strong problem-solving, communication, and attention to detail
- Experience in a similar position within the industry
- Not-for-profit salary packaging options up to $15,900 for general living expenses and $2,650 for entertainment benefits
- Corporate Health Insurance
- Free employee assistance program
- Opportunities for professional development and growth
- Paid Parental Leave
- Annual leave starting at 4 weeks
- Carers/personal leave
- Service Awards for long-standing employees
- Flexible working environment
To express your interest, please apply with an up-to-date resume and a cover letter outlining your experience/suitability.
Pre-employment Requirements- National Police Clearance - current within 6 months (or evidence of application)
- Immunisation record (Flu & COVID-19)
- A completed pre-employment health questionnaire
Established over 50 years ago, Southern Cross Care WA is a not-for-profit organisation contributing to social, health and economic development in WA. We deliver care and services to over 3000 West Australians across our residential, retirement village, mental health, community housing and home care portfolio. We are an equal opportunity employer committed to diversity and inclusion.
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