Central Donor Team Leader

3 weeks ago

Brisbane, Queensland, Australia City Fertility Full time
Position Purpose

The Central Donor Services Team Leader plays a strategic and operational leadership role in delivering exceptional donor and surrogacy services across City Fertility's national brands. With responsibility for team performance, compliance, stakeholder engagement and service innovation, this role ensures the integrity and quality of donor programs in alignment with Australian legislation and ethical standards.

Key Responsibilities
  • Lead and mentor the Central Donor Team to ensure operational efficiency, accuracy and exceptional service delivery.
  • Act as the technical expert and escalation point for complex cases, complaints and urgent operational needs.
  • Oversee donor workflow, database management and compliance with ART legislation and internal protocols.
  • Coordinate import/export of donor gametes in line with national and international standards.
  • Deliver training programs and support capability development across clinics and donor teams.
  • Drive continuous improvement initiatives, policy implementation and strategic project delivery.
  • Maintain strong stakeholder relationships with clinicians, patients, suppliers and executive leadership.
  • Monitor performance metrics, support accreditation processes and contribute to digital platform rollouts.
#J-18808-Ljbffr

  • Central Donor Team Leader

    3 weeks ago

    Brisbane, Queensland, Australia City Fertility Full time

    Position PurposeThe Central Donor Services Team Leader plays a strategic and operational leadership role in delivering exceptional donor and surrogacy services across City Fertility's national brands. With responsibility for team performance, compliance, stakeholder engagement and service innovation, this role ensures the integrity and quality of donor...

  • Central Donor Team Leader

    1 week ago

    Brisbane, Queensland, Australia City Fertility Full time

    Overview Psychologist | Empowering Organisations and Individuals to Thrive The Central Donor Services Team Leader plays a strategic and operational leadership role in delivering exceptional donor and surrogacy services across City Fertility's national brands. With responsibility for team performance, compliance, stakeholder engagement and service...

  • Central Donor Team Leader

    1 week ago

    Brisbane, Queensland, Australia City Fertility Full time

    OverviewPsychologist | Empowering Organisations and Individuals to ThriveThe Central Donor Services Team Leader plays a strategic and operational leadership role in delivering exceptional donor and surrogacy services across City Fertility's national brands. With responsibility for team performance, compliance, stakeholder engagement and service innovation,...

  • Central Donor Team Leader

    2 weeks ago

    Brisbane, Queensland, Australia City Fertility Full time $104,000 - $130,878 per year

    This is a unique opportunity to join a purpose-driven healthcare organisation in a team leader role that blends strategic oversight, operational excellence and team development. Based in our Newstead office, you will manage a high-performing team across donor brands including Addam Donor Bank, Eeve Donor Bank, Sperm Donors Australia, and Egg Donors...

  • Central Donor Team Leader

    1 week ago

    Brisbane, Queensland, Australia At Full time

    OverviewThis is a unique opportunity to join a purpose-driven healthcare organisation in a team leader role that blends strategic oversight, operational excellence and team development.Based in our Newstead office, you will manage a high-performing team across donor brands including Addam Donor Bank, Eeve Donor Bank, Sperm Donors Australia, and Egg Donors...

  • Central Donor Team Leader

    7 days ago

    Brisbane, Queensland, Australia City Fertility Full time

    Position Purpose The Central Donor Services Team Leader plays a strategic and operational leadership role in delivering exceptional donor and surrogacy services across City Fertility's national brands.With responsibility for team performance, compliance, stakeholder engagement and service innovation, this role reports to the National Manager, Compliance and...

  • Central Donor Team Leader

    1 week ago

    Brisbane, Queensland, Australia at Full time

    OverviewThis is a unique opportunity to join a purpose-driven healthcare organisation in a team leader role that blends strategic oversight, operational excellence and team development. Based in our Newstead office, you will manage a high-performing team across donor brands including Addam Donor Bank, Eeve Donor Bank, Sperm Donors Australia, and Egg Donors...

  • Central Donor Team Leader

    7 days ago

    Brisbane, Queensland, Australia At Full time

    OverviewThis is a unique opportunity to join a purpose-driven healthcare organisation in a team leader role that blends strategic oversight, operational excellence and team development.Based in our Newstead office, you will manage a high-performing team across donor brands including Addam Donor Bank, Eeve Donor Bank, Sperm Donors Australia, and Egg Donors...

  • Central Donor Team Leader

    1 week ago

    Brisbane, Queensland, Australia at Full time

    OverviewThis is a unique opportunity to join a purpose-driven healthcare organisation in a team leader role that blends strategic oversight, operational excellence and team development. Based in our Newstead office, you will manage a high-performing team across donor brands including Addam Donor Bank, Eeve Donor Bank, Sperm Donors Australia, and Egg Donors...

  • Central Donor Team Leader

    3 weeks ago

    Brisbane, Queensland, Australia Buscojobs Full time

    Position PurposeThe Central Donor Services Team Leader plays a strategic and operational leadership role in delivering exceptional donor and surrogacy services across City Fertility's national brands. This role is responsible for team performance, compliance, stakeholder engagement, and service innovation, ensuring the integrity and quality of donor programs...