Marina Concierge

4 weeks ago

Melbourne, Victoria, Australia RPMGlobal Full time
MARINA CONCIERGE – Hamilton Island

One of the world's most iconic boating locations; a vibrant lifestyle and a world class marina could be your next workplace

Our 301 berthHamilton Island Marinalocated in the heart of the Great Barrier Reef now has an opportunity for a customer-drivenMarina Concierge to join our team.

TheHamilton Island Marinais located in the heart of the Great Barrier Reef, where a boating paradise awaits. With a jet airport serviced by Virgin Australia, Qantas and Jetstar, and with direct flights from Sydney, Melbourne, Cairns and Brisbane, upon arrival our guestsare just minutes away frombeing on theirvessel. This makes it the perfect location to keep theirvessel to cruise and explore hidden bays, iconic beaches and discover theirown piece of the Great Barrier Reef.

Why you'll love working with us
  • Save money with subsidised furnished staff accommodation
  • Staff perks - discounts on restaurants and activities including $16.50 pw gym membership
  • Fantastic work culture and supportive community
  • Walk to work - forget city traffic
  • Enjoy living and working on the doorstep of the Great Barrier Reef
Your Role

Your day will see you doing everything that is needed to ensure the Marina guests stay runs smoothly and they enjoy their time with us.

Where you'll make an impact
  • Full time permanent position
  • Coordinate arrivals, departures, airport and resort transfers for the Marina guests
  • Meet and greet all vessel owners and crew into the Marina and Dent Island moorings
  • Ensure a high level of customer service and guest satisfaction
  • Fulfil day-to-day request from skippers including cleaning and detailing of vessels; delivery and pickup of laundry and linen and administration duties
  • Take payments
  • Dealing with all general enquiries and complaints in a pleasant and efficient manner
  • Assist with Marina Office and boatyard duties as required
What we're looking for

You will love boats, boaties and everything to do with the water. You're sharp and super organised. You are an excellentcommunicator, both written and verbal and have an unwavering commitment to providing friendly, efficient service.

To be successful, you will need
  • A current QLD drivers licence
  • Ability to obtain an RDA
  • Coxswain 3 qualification
  • Current First Aid
  • Advanced Resuscitation
  • Strong Administration skills
  • High standard of personal presentation
  • Ability to communicate with a range of guests and key stakeholders
About Hamilton Island

Our mission is to share the wonder of Hamilton Island with the world by creating wonder-filled experiences for our guests, employees and community.

Every team member plays a role in shaping those experiences – making Hamilton Island not just a great place to visit, but a great place to work.

A little island can do wonders - make your next career move one to remember.

Apply now

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