
Team Leader
15 hours ago
Apply now Refer a friend Job no: 525687
Brand: Cruiseabout
Work type: Full time
Location: Queensland
Categories: Leisure Travel & Retail, Leadership
Key Responsibilities:
- Quoting, booking and invoicing cruise bookings and packages
- Ensure that KPIs are met, meeting and exceeding monthly sales targets
- Support and handle walk-in, email & telephone enquiries efficiently and accurately
- Maximise sales opportunities by upselling & cross-selling
- Monitor and action all relevant mailboxes daily
- Maintain accurate and comprehensive product information in order to deliver and generate sales
Who are you?
- Proven experience working in a customer service environment and working towards sales targets
- Minimum 2 years' retail or wholesale experience in the Cruise or Travel Industry
- GDS experience
- Exceptional focus on details, adept problem-solving skills, and thrive under pressure
- Ambitious, highly motivated, and proficient in organizing tasks efficiently
Culture: You will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work Australia New Zealand Pty Ltd.
Diverse Crew: FCTG is an Equal Opportunity Employer and encourages all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disabilities.
Chart Your Course for Growth: Access tailored Learning & Development pathways, including in-depth training on cruise products to enhance your skills.
Explore Endless Horizons: Build a rewarding career across our global network of brands and businesses – we prioritise promoting talent from within.
** Please advise your leader before applying **
Let's turn your passion for cruise holidays into an unforgettable journey with us Join the cruise revolution and let's make waves together #CruiseIntoYourDreamJob
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