Luxury Travel Concierge

3 days ago

Melbourne, Victoria, Australia Ten Lifestyle Group Full time
Luxury Travel Concierge (Remote) - Native English | (QLD, NSW or VIC-Based)
Overview

Ten is looking for passionate, motivated, and resourceful Travel Specialists to join our APAC team. This is a remote role, open to candidates based in QLD, NSW or VIC, offering you the flexibility to work from home while building a rewarding career in luxury travel.

Responsibilities
  • Deliver exceptional travel experiences by handling leisure travel requests from our global members.
  • Manage bookings for scheduled, no-frills, and chartered flights — with a strong focus on first and business-class travel.
  • Use your commercial judgement and expertise with GDS (preferably Amadeus) and job management systems to find the best travel solutions.
  • Provide outstanding customer service that keeps our members coming back again and again.
  • Collaborate virtually with our global team while enjoying the autonomy and convenience of remote work.
Qualifications
  • A love for the travel industry and a passion for creating memorable journeys.
  • A fast learner who thrives in a dynamic, fast-paced environment.
  • Native-level proficiency in English (written and spoken).
  • Experience with GDS booking platforms and a knack for problem-solving.
  • Someone who is excited about career growth and ready to build a long-term future with us.
Working Hours
  • Full-time position.
  • Monday to Friday, 38 hours per week, with a start time of either 8:00 AM or 9:00 AM.
Important Notes
  • Applicants must have the right to work in Australia.
  • We regret that we cannot accept applications without valid work authorization.
Benefits

Ten Lifestyle Group is the global leader in premium lifestyle and travel concierge services. With a network spanning 20+ offices worldwide and more than 1,300 dedicated employees, we help over two million high-net-worth members get the most out of life — wherever they are. We combine insider knowledge, cutting-edge technology, and buying power to go beyond expectations every time. We\'re growing rapidly — over 40% annually — backed by a committed, ambitious team that invests in your career progression through training, internal mobility, and leadership opportunities. As a Certified B Corp, we\'re proud to make a positive impact on society and the environment while delivering world-class service. You\'ll be doing meaningful, exciting work — from the comfort of your home in QLD, NSW or VIC.

All our employees also enjoy a range of benefits regardless of where they are based. Not only do we enjoy monthly Treats on Ten (on the tenth of each month) but employees also get 3 extra days of annual leave in their third year and an extra month of every 5 years. In line with these milestone lengths of service, we also operate a Ten Loyalty Reward program - this is a bonus (although we prefer to refer to this as "extra spending money") that is awarded once these milestones are reached. The thinking behind the program is that not only does it recognise and reward commitment and loyalty to the business, but it can also be used to fund the adventures to be had during sabbaticals - this is the main intention and driving force behind the program. We want to give our people extra spending money so that they can truly enjoy their sabbaticals.

One of our more popular perks, working holiday opportunities with the ability to work from any of our 20+ offices without taking annual leave.

Ten works with a small Preferred Suppliers List currently, focused on specialists in each location. Please note we are not accepting any further agencies onto our PSL at this time.

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