Operations Manager

4 weeks ago

Geraldton, Western Australia Cummins Asia Pacific Full time

Our culture believes in POWERING YOUR POTENTIAL . We provide global opportunities to develop your career, make your community a better place and work with today's most innovative thinkers to solve the world's toughest problems.

We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That's what \ is all about.

We are seeking a self-motivated individual ready to step into a leadership position. The Geraldton Branch offers numerous growth opportunities, including support for the local port with automotive and marine services, as well as extensive gas genset work. Cummins Geraldton also hosts the Gas Engine Training Facility.

The Operations Manager role is a fantastic opportunity to grow the business and lead the service and parts teams. This position is a key appointment within the Western Region Leadership team and is accountable for achieving business objectives in the Midwest of WA.

Key Responsibilities
  • Manages customer satisfaction for the Branch as demonstrated by Net Promoter Score and Lens of the Customer programs.
  • Ensures service improvements; monitors Repair Event Cycle Time and manages process improvements within the branch.
  • Responsible for all functions and financial metrics for the branch.
  • Manages the branch to the Annual Operating Plan; monitors all appropriate business metrics including Branch balanced scorecard, profit and loss metrics, and asset metrics.
  • Develops and maintains business relationships with customers and develops new business partners and alliances for the branch.
  • Manages compliance with health, safety, and environmental standards and compliance.
  • Manages facilities maintenance; manages leases; recommends changes to facilities as appropriate.
  • Develops a culture of customer service in the branch; recruits, develops, motivates, and retains high quality customer service employees.

Skills Required
  • Builds effective teams - Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
  • Customer focus - Building strong customer relationships and delivering customer-centric solutions.
  • Decision quality - Making good and timely decisions that keep the organization moving forward.
  • Develops talent - Developing people to meet both their career goals and the organization's goals.
  • Drives results - Consistently achieving results, even under tough circumstances.
  • Financial acumen - Interpreting and applying understanding of key financial indicators to make better business decisions.

Compensation And Benefits
  • Annual Salary commensurate with experience
  • Superannuation
  • Participation in an annual variable compensation (bonus) program
  • Income protection insurance
  • PC software/hardware and a range of vehicles
  • Safety equipment / PPE and uniforms provided and a range of personal and professional benefits

Responsibilities

The desirable skill set would be a Heavy Duty Automotive Trade or service experience in similar industry.

Qualifications
  • Develops talent - Developing people to meet both their career goals and the organization's goals.
  • Drives results - Consistently achieving results, even under tough circumstances.
  • Financial acumen - Interpreting and applying understanding of key financial indicators to make better business decisions.

Job General Management

Organization Cummins Inc.

Role Category On-site

Job Type Exempt - Experienced

ReqID 2416773

Relocation Package No
#J-18808-Ljbffr

  • Store Operations Manager

    2 days ago

    Geraldton, Western Australia beBeeCustomer Full time $59,555

    Job Role:We seek a Store Operations Manager to enhance our store's performance. The ideal candidate will have an optimistic outlook and a strong work ethic.Support the Store Supervisor in optimizing sales performance to meet goalsParticipate in all store functions, including customer service and inventory managementAssist the Store Supervisor with staff...

  • Senior Site Manager

    2 days ago

    Geraldton, Western Australia beBeeQuarry Full time $140,000 - $180,000

    Key ResponsibilitiesGuarantee adherence to health, safety and environmental standards.Supervise staff and contractors to optimize operations.Oversee production planning, maintenance and site enhancement initiatives.Ensure quarry operations are compliant with regulatory requirements.Foster a culture of excellence by training personnel and contractors on their...

  • Senior Retail Operations Manager

    3 days ago

    Geraldton, Western Australia beBeeRetail Full time $84,829 - $96,664

    Lead Retail Store Manager OpportunityWe are seeking an exceptional retail leader to launch and manage our new store in Geraldton, WA.Establish a positive company culture from the ground up and drive results in safety, sales, and operational excellence.Leverage your leadership skills to deliver a next-level customer experience and develop a high-performing...

  • Operations Supervisor

    6 hours ago

    Geraldton, Western Australia beBeeOperations Full time $68,956 - $70,779

    You are invited to apply for a challenging role as an Operations Manager responsible for overseeing the daily activities of Support Services. Your key responsibility will be to supervise and lead a team of staff, ensuring that they deliver exceptional service to our clients.Key Responsibilities:Develop and implement strategies to promote a culture of...

  • Loader Operator

    6 days ago

    Geraldton, Western Australia Newhaul Full time $108,960 per year

    Company Description At Newhaul, we pride ourselves on being a leading logistics company committed to excellence, innovation and sustainable practices. We transport iron ore from the Mid-West region to our Geraldton Port facility, ensuring efficiency and reliability every step of the way. Our success is driven by our dedicated team who embody our core values...

  • FEL Operator

    4 weeks ago

    Geraldton, Western Australia Qube Holdings Pty LTD Full time

    At Qube, you will embark on a career journey that is anything but square. Browse our latest opportunities below and find your next adventure.Already applied? Update your details, view your application and progress.Apply now Job no: 495872Work type: Full timeLocation: Western AustraliaCategories: Mining, Resources & EnergyAbout QubeWe are proud to be...

  • Retail Operations Leader

    12 hours ago

    Geraldton, Western Australia beBeeLeadership Full time $104,469 - $150,000

    Be a Pioneer in Retail Management7-Eleven is launching its first store in Geraldton, Western Australia. We are seeking an exceptional leader to spearhead the launch and establish a successful retail operation.The ideal candidate will possess strong leadership skills, be able to motivate and develop a high-performing team, and drive results in safety, sales,...

  • Machining Operations Supervisor

    3 days ago

    Geraldton, Western Australia beBeesupervisor Full time $100,000 - $120,000

    Job Summary:We are seeking a seasoned Machining Operations Supervisor to oversee a team of skilled machinists in our workshop.Main Responsibilities:Lead and manage a team of machinists in a fast-paced production environmentOversee machining operations to ensure efficient production and high-quality outputContribute to design input, estimating, tendering,...

  • Fixed Plant Operator

    6 days ago

    Geraldton, Western Australia Newhaul Full time $72,000 - $96,000 per year

    Company Description At Newhaul, we pride ourselves on being a leading logistics company committed to excellence, innovation and sustainable practices. We transport iron ore from the Mid-West region to our Geraldton Port facility, ensuring efficiency and reliability every step of the way. Our success is driven by our dedicated team who embody our core values...

  • Senior Mechanical Site Operations Manager

    2 days ago

    Geraldton, Western Australia beBeeMechanical Full time $100,000 - $120,000

    Job Role:">We are seeking a highly skilled and experienced Mechanical Supervisor to lead our site personnel on various projects in Regional Western Australia.Purpose of the Position">To supervise site activities and ensure that all works are completed safely, on time.The successful candidate will have a proven track record in a similar role and a solid trade...