Operations Supervisor

1 day ago

Geraldton, Western Australia beBeeOperations Full time $68,956 - $70,779

You are invited to apply for a challenging role as an Operations Manager responsible for overseeing the daily activities of Support Services. Your key responsibility will be to supervise and lead a team of staff, ensuring that they deliver exceptional service to our clients.

Key Responsibilities:
  • Develop and implement strategies to promote a culture of excellence and employee engagement.
  • Resolve operational issues promptly and in support of the hospital's overall operation.
  • Manage the Environmental Services team and physical resources effectively.
  • Review and revise caregiver tasks, procedures, and duty statements regularly to meet the needs of our services.
  • Collaborate with stakeholders to seek feedback on service standards across Support Services.
  • Coordinate performance appraisals and development programs for caregivers and trainees to enhance their capabilities and understanding of organisational requirements.
  • Work with the Head Chef and human resources to address disciplinary matters and grievances, maintaining positive relationships within the team and department.
  • Develop and sustain strong internal and external relationships through effective communication and consultation.
  • Provide leadership, guidance, and counsel on support services practices and guidelines.
  • Evaluate processes to ensure compliance with statutory requirements.
  • Perform regular inspections to maintain high cleaning and food standards throughout Support Services.

To succeed in this role, you will require proven experience in a housekeeping management or supervisory position, demonstrating your ability to monitor, apply corrective actions, and maintain the highest standards of professional behaviour, service quality, and customer service.

You will possess strong written and verbal communication skills, advanced time management and organisational abilities, with excellent attention to detail and high-quality standards.

A relevant tertiary qualification in Hospitality, Business Management/Administration or Cert IV Training & Assessment is highly regarded.

Your commitment to patient care will be at the core of everything you do, aligning with our Mission and Values.

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