Principal Product Designer, Merchants

3 weeks ago

Melbourne, Victoria, Australia NAB Full time
Overview

Principal Product Designer, Merchants role at NAB

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

In the role of Principal Product Designer, Merchant Services you will join the Business Banking Design team that's doubling down on winning together.

Responsibilities
  • Conduct user/customer research and gather user feedback to inform design decisions
  • Create prototypes to communicate, test and validate design concepts. Use feedback to refine designs and improve usability
  • Apply the principles of inclusive design to create products and services that are accessible by everyone
  • Contribute to, use and evolve the NAB design system to maintain consistency and efficiency for NAB digital assets
  • Communicate, present and visualise design insights, ideas and concepts to stakeholders and partners, providing user centred insights to support design decisions
  • Act as a coach to more junior team members, providing guidance, sharing best practice and helping to advance their skills
Qualifications
  • Senior - lead level of experience working as a product designer or UX/UI designer
  • Experience within a finance or service industries
  • Demonstrated ability to partner and successfully work with multiple disciplines and complex teams and demonstrate the value of design
  • Excellent working knowledge of the design process, experience design methodologies and principles
  • Demonstrated strong experience working in Agile, using agile tools & methods
  • Strong ability to independently perform the essential capabilities required in this role
  • Proven experience setting and using design processes and tools to digitise experiences
  • Extensive experience in visual design and user interactions
More about the role
  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Design and Information Technology
  • Industries: Banking and Financial Services

We're joining to apply for the role and will provide details on recruitment process and accessibility. If you need adjustments, contact the NAB Careers team.


#J-18808-Ljbffr

  • Principal Product Designer, Merchants

    3 weeks ago

    Melbourne, Victoria, Australia NAB Full time

    OverviewPrincipal Product Designer, Merchants role at NABOur people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.In the role of Principal...

  • Principal Product Designer, Merchants

    4 weeks ago

    Melbourne, Victoria, Australia National Australia Bank Full time

    Shape the future of payment experiences for merchant businesses across a range of industries, as part of the Business Banking Experience team within NAB Design.Shape key customer experiences by exploring conceptual designs, competitive landscapes, and market opportunities to achieve product market fit.Work closely with product, engineering and marketing...

  • Principal Product Designer, Merchants

    3 weeks ago

    Melbourne, Victoria, Australia National Australia Bank Full time

    Shape the future of payment experiences for merchant businesses across a range of industries, as part of the Business Banking Experience team within NAB Design.Shape key customer experiences by exploring conceptual designs, competitive landscapes, and market opportunities to achieve product market fit.Work closely with product, engineering and marketing...

  • Principal Product Designer

    2 weeks ago

    Melbourne, Victoria, Australia Nab - National Australia Bank Full time

    **Work type**: Permanent Full time**Region**: VIC- Melbourne inner**Principal Product Designer - Merchant Services**- Design and launch experiences that inform, empower and delight customers and colleagues- Be recognised as a master of your craft and mentor others on their design career journey- Work from strategic to hands on to transform our Merchant...

  • Product Owner- Merchant Services

    2 weeks ago

    Melbourne, Victoria, Australia National Australia Bank Full time

    OverviewBring your exceptional experience as a Product Owner in Merchant ServicesDrive simplification and velocity in delivery through your disciplined execution focusYou'll join a high-performing team, backing talented individualsOur people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters...

  • Product Owner- Merchant Services

    3 weeks ago

    Melbourne, Victoria, Australia National Australia Bank Full time

    OverviewBring your exceptional experience as a Product Owner in Merchant ServicesDrive simplification and velocity in delivery through your disciplined execution focusYou'll join a high-performing team, backing talented individualsOur people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters...

  • Product Owner- Merchant Services

    3 weeks ago

    Melbourne, Victoria, Australia National Australia Bank Full time

    OverviewBring your exceptional experience as a Product Owner in Merchant Services Drive simplification and velocity in delivery through your disciplined execution focus You'll join a high-performing team, backing talented individuals Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our...

  • Merchant Product Specialist

    1 week ago

    Melbourne, Victoria, Australia Bendigo & Adelaide Bank Full time

    Join the Better Big Bank to drive growth within our Merchant Partnerships TeamOne of Australia's biggest banks - A top 100 ASX listed CompanyPermanent role + benefits including learning programs & discounts on bankingAbout usWith more than 160 years of history, we are proud of our position in the community with more satisfied customers than any other...

  • Principal Product Designer

    2 weeks ago

    Melbourne, Victoria, Australia National Australia Bank Full time

    Principal Product Designer**Principal Product Designer****Job no**: 792989**Business unit**: Group Chief Operating Officer**Primary position location**: 395 Bourke St, Melbourne, VIC**Work type**: Permanent Full time, Fixed term Full time**Region**: VIC- Melbourne CBD**This is a 12-month fixed-term contract to support Project Orbit (car loans).****It's more...

  • Principal Product Designer

    3 weeks ago

    Melbourne, Victoria, Australia Kmart Australia Limited Full time

    Join to apply for the Principal Product Designer role at Kmart Australia Limited2 days ago Be among the first 25 applicantsJoin to apply for the Principal Product Designer role at Kmart Australia LimitedBrighter Futures Start HereWe are an inclusive team who power two of the most iconic and loved brands, Kmart and Target. We have more than 50,000 passionate...