Principal Product Designer, Merchants
13 hours ago
Principal Product Designer, Merchants role at NAB
Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.
In the role of Principal Product Designer, Merchant Services you will join the Business Banking Design team that's doubling down on winning together.
Responsibilities- Conduct user/customer research and gather user feedback to inform design decisions
- Create prototypes to communicate, test and validate design concepts. Use feedback to refine designs and improve usability
- Apply the principles of inclusive design to create products and services that are accessible by everyone
- Contribute to, use and evolve the NAB design system to maintain consistency and efficiency for NAB digital assets
- Communicate, present and visualise design insights, ideas and concepts to stakeholders and partners, providing user centred insights to support design decisions
- Act as a coach to more junior team members, providing guidance, sharing best practice and helping to advance their skills
- Senior - lead level of experience working as a product designer or UX/UI designer
- Experience within a finance or service industries
- Demonstrated ability to partner and successfully work with multiple disciplines and complex teams and demonstrate the value of design
- Excellent working knowledge of the design process, experience design methodologies and principles
- Demonstrated strong experience working in Agile, using agile tools & methods
- Strong ability to independently perform the essential capabilities required in this role
- Proven experience setting and using design processes and tools to digitise experiences
- Extensive experience in visual design and user interactions
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Design and Information Technology
- Industries: Banking and Financial Services
We're joining to apply for the role and will provide details on recruitment process and accessibility. If you need adjustments, contact the NAB Careers team.
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