Geotechnical Engineer

4 weeks ago

Perth, Western Australia Seequent Full time
Geotechnical Engineer (Customer Success Manager)

Seequent, Perth, Western Australia, Australia

About Seequent

At Seequent, we help organisations to understand the underground, giving the confidence to make better decisions faster.

We build world-leading technology at the forefront of Earth sciences, transforming the way our customers work. Every day we help them develop critical mineral resources more sustainably, design and build better infrastructure, source renewable energy, and reduce their impact on the environment. We operate in 145+ countries while proudly maintaining headquarters in New Zealand.

The Role

The goal of the Geotechnical Customer Success Manager (CSM) is to ensure their customers are satisfied, their expectations are being met or exceeded, and they are maximising the value of their investment in Seequent products and solutions.

Working closely with customers in the Civil and Environmental sectors you will be responsible for developing and maintaining positive customer relationships that promote growth through increased product usage, user retention and loyalty.

In this role, you will have the opportunity to:

  • Drive growth and retention within existing customer accounts by understanding their business needs and providing relevant solutions, including planning and executing strategic plans within the accounts
  • Act as the first point of contact with assigned customers, coordinating onboarding, training, administration, licensing and support of users
  • Provide account insights through the collation and analysis of customer usage and sentiment data, published into a regular quarterly business review
  • Advocate for your accounts internally, educating them on products, maintaining lasting relationships, driving retention, and identifying upsell and cross-sell opportunities
Qualifications and experience
  • Demonstrable experience in a Technical (Geotechnical), Pre-sales, Account Management or similar role
  • Experience working with geotechnical solutions is advantageous, as is experience with clients in the Civil or Environmental sectors
  • Experience working with and managing stakeholders and customers in a software environment would be beneficial
Our commitment to equity, diversity, and inclusion

We champion the uniqueness of each individual. Our commitment to inclusiveness, equity, and accessibility is fundamental to who we are. If you require accommodation during our recruitment process, please let our Talent Acquisition team know. We are here to ensure a fair opportunity for all.

Research indicates that some individuals, especially women and underrepresented groups, may hesitate to apply if they don't meet every requirement. Please don't count yourself out if you don't tick every box. We are committed to hiring a diverse team and encourage individuals of all backgrounds and abilities to apply.

Benefits

We aspire to be pioneers of positive change in the way organisations work with the underground. We work collaboratively, stay curious, make change happen and have a global impact. We bring our authentic selves to work and are enthusiastic about what we do. Benefits vary by location; please ask your Talent Acquisition Specialist.

How to apply

If this sounds like the role for you, apply today with a covering letter and CV.


#J-18808-Ljbffr

  • Civil Engineer

    21 hours ago

    Perth, Western Australia Milo Geotechnical Full time $120,000 - $180,000 per year

    Civil Engineers – Roads & Infrastructure DeliveryMilo Geotechnical – Perth, WAEngineering – Civil / StructuralJoin Milo Geotechnical: Build the Roads that Move WA ForwardMilo Geotechnical is seeking experienced Engineers to support upcoming Main Roads WA projects across Western Australia.If you have a strong background in civil engineering, project...

  • Geotechnical Engineer

    2 weeks ago

    Perth, Western Australia GHD Full time $90,000 - $120,000 per year

    Job Description:Opportunity to work across Western Australia and interstate in both short and long term assignments with a focus on developing a broad range of skills. Job management and preparation of proposals for geotechnical investigation, geotechnical design projects and construction support. Project planning and management, including financial...

  • Geotechnical Engineer

    2 weeks ago

    Perth, Western Australia Red Earth Engineering Pty Ltd (A Geosyntec Company) Full time $85,000 - $115,000 per year

    Overview: Geosyntec is growing in Australia. We now have over 110 practitioners across the country, with offices in Perth, Brisbane, Sydney, Melbourne and Gold Coast. In 2022, Red Earth Engineering joined the Geosyntec family of companies, bringing with them some of the very best expertise in the mine tailings and water dam sectors. We are now the tailings...

  • Geotechnical Engineers

    4 weeks ago

    Perth, Western Australia Bedrock Geo Full time

    OverviewGeotechnical Engineers / Geologists - Underground and Open Pit roles at Bedrock Geo. We are seeking expressions of interest from suitably qualified Geotechnical Engineers and Geologists for immediate short and long term positions in Underground and Open Pit Mines.Roles Currently AvailableUnderground Geotechnical EngineerOpen-Pit Geotechnical...

  • Geotechnical Engineers

    4 weeks ago

    Perth, Western Australia Bedrock Geo Full time

    OverviewGeotechnical Engineers / Geologists - Underground and Open Pit roles at Bedrock Geo. We are seeking expressions of interest from suitably qualified Geotechnical Engineers and Geologists for immediate short and long term positions in Underground and Open Pit Mines.Roles Currently AvailableUnderground Geotechnical EngineerOpen-Pit Geotechnical...

  • Geotechnical Engineer

    4 weeks ago

    Perth, Western Australia Jacobs Full time

    OverviewGeotechnical Engineer / Engineering Geologist role at Jacobs, Perth, Western Australia. 2 to 5 years experience preferred.ResponsibilitiesPerform geotechnical field investigations and design works.Develop technical documentation, reports and specifications of engineering solutions in response to a client's brief.Support discipline leads, design...

  • Geotechnical Engineer

    4 weeks ago

    Perth, Western Australia Jacobs Full time

    OverviewGeotechnical Engineer / Engineering Geologist role at Jacobs, Perth, Western Australia. 2 to 5 years experience preferred.ResponsibilitiesPerform geotechnical field investigations and design works.Develop technical documentation, reports and specifications of engineering solutions in response to a client's brief.Support discipline leads, design...

  • Geotechnical Engineer

    2 weeks ago

    Perth, Western Australia Jacobs Group (Australia) Pty Ltd Full time $90,000 - $120,000 per year

    Your impactAt Jacobs, we push the limits of what's possible to make the world smarter, more connected and more sustainable. In our transport work, that means designing innovative solutions to move people and goods safely and efficiently across the globe. From rail systems mobilising accessible transit, to ports linking land and sea – when it comes to...

  • Geotechnical Engineer

    4 weeks ago

    Perth, Western Australia WSP in Australia Full time

    Join to apply for the Geotechnical Engineer role at WSP in AustraliaJoin to apply for the Geotechnical Engineer role at WSP in AustraliaGet AI-powered advice on this job and more exclusive features.Direct message the job poster from WSP in AustraliaWhat if you could do the kind of work the world needs?At WSP, you can access our global scale, contribute to...

  • Graduate Geotechnical Engineer

    4 weeks ago

    Perth, Western Australia Stmarkscollege Full time

    Graduate Geotechnical Engineer role at Vault Minerals' flagship KOTH gold mine, focusing on geotechnical data collection, analysis, and reporting within a structured learning environment.Your roleResponsibilitiesWorking under the guidance and instruction of the Senior Geotechnical Engineer.Developing an understanding of procedures related to ground...