Employee Relations/HR Complex Case Management

Employee Relations/HR Complex Case Management

CSIRO Canberra, Australian Capital Territory, Australia

Join CSIRO as an experienced Employee Relations/HR Complex Case Specialist to lead and manage complex workplace investigations and case management within the Workplace Relations team. Location options include Canberra, Brisbane, Melbourne, Sydney, Adelaide or Hobart with hybrid working available.

About CSIRO

As Australia's national science agency, CSIRO solves major challenges through innovative science and technology. Visit for more information.

Role overview

Play a key role in resolving complex people matters at Australia's national science agency. You will manage end-to-end processes of sensitive matters, including misconduct, bullying, harassment and discrimination. You will plan, scope and conduct investigations that are procedurally fair, thorough and well-documented, drawing on formal training in workplace investigations and HR. Strong communication and stakeholder engagement skills are essential to guide leaders and employees through complex resolution processes.

Experience in government or large, complex organisations is highly regarded to uphold CSIRO's workplace standards and foster a safe, respectful and inclusive environment.

Your high-level duties

• Lead and manage complex workplace investigations into misconduct, bullying, harassment, discrimination and other sensitive matters, ensuring fairness, confidentiality and alignment with CSIRO values.
• Undertake evidence-based analysis and prepare clear findings and recommendations, providing accurate, risk-focused advice to senior management.
• Collaborate with Centres of Excellence and key CSIRO stakeholders to draw on subject matter expertise and support effective resolution of cases.
• Maintain accurate records and case documentation throughout the lifecycle, ensuring timely administration, reporting and confidential communication with all parties.
• Support the Manager, Case Management in assessing and recommending appropriate actions for complex people matters.
• Model professionalism, integrity and respect by upholding CSIRO's Code of Conduct, values, diversity and safety commitments in all work.

Role particulars

Location and office arrangements: Canberra, Brisbane, Melbourne, Sydney, Adelaide or Hobart. Hybrid working available; other CSIRO locations may be considered.

Salary: AU$114,219 – AU$123,605 per annum (pro rata for part-time), plus 15.4% superannuation.

Tenure & work schedule: Indefinite/Full Time.

Reference:

Essential criteria

• Bachelor's degree (or equivalent experience) in Human Resource Management, Business Management, Industrial Relations, Employment Law, or related discipline; postgraduate qualifications desirable.
• Specialised workplace investigation qualifications and at least five years' experience conducting workplace or regulatory investigations, ideally within government or large complex organisations.
• Ability to research, interpret and apply legislation, policies and guidance in ambiguous situations, supporting management through complex and sensitive matters.
• Strong judgement, independence and risk-based decision-making in handling complex cases.
• Excellent written, verbal and interpersonal skills, including influencing, negotiation, and managing sensitive or high-conflict situations with professionalism.
• Commitment to confidentiality, ethical standards and fostering respectful, collaborative workplace behaviours.

How to apply

Please apply online and submit a cover letter (maximum 2 pages) and CV that demonstrate your motivation and ability to meet the essential requirements of this role.

Applications close Sunday 7 September 2025, 11:00pm AEST.

Other information

Eligibility: Applications open to Australian Citizens, New Zealand Citizens and Australian Permanent Residents. Appointment subject to national police check and may be subject to security/medical/character requirements.

CSIRO is committed to diversity, inclusion and equal employment opportunities. We recognise diverse minds and lived experiences contribute to better outcomes. We strive to create workplaces where people feel they belong.

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