Customer Advisor

2 weeks ago

Albany, Western Australia NAB Full time

Customer Advisor – Perth South at NAB

Overview

Join NAB as a Customer Advisor for the Perth South area. Our people are customer obsessed, prioritising the needs and satisfaction of customers to build strong, lasting relationships. We foster innovation and strive to be the most customer-centric company in Australia and New Zealand.

Responsibilities
  • Support NAB's Perth South of River branches by being the first point of contact for customers; put customers at the centre of everything you do.
  • Identify the most suitable products and services for customers, including account opening, unsecured lending, and banking transactions.
  • Demonstrate our Smarter Banking options (self-service and digital) to make banking simple, easy, and secure.
Qualifications / Attributes
  • A passion for delivering quality, gold-class experiences for NAB's diverse range of customers.
  • A team player with keen attention to detail to ensure every transaction is efficient and accurate.
  • Customer-centric thinking and appreciation for inclusion and the diversity of our customers.
Hours

Join our team in this role 5 days per week with the hours of 9:00am – 4:30pm, Monday to Thursday and 9:00am – 5:30pm Friday.

More focus on you

All new Customer Advisors will benefit from NAB's tailored career development programs, upskilling and mobility opportunities to ensure they are set up for success. We also offer:

  • Access to banking and financial services discounts including competitive rates and reduced fees on home loans, credit cards and insurances
  • Extensive range of benefits and discounted offers on Travel, Fitness, Events and Technology
  • Variety of leave benefits including parental leave, religious leave, special leave, sporting activities leave and volunteer leave
Inclusion and accessibility

A diverse and inclusive workplace works better for everyone. We're committed to equity and respect, fostering an environment where all NAB colleagues' backgrounds and identities are understood, respected and celebrated. For details on the recruitment process, accessibility, or adjustment requirements, visit the NAB careers site or contact NAB Careers.

How to apply

Join NAB: If you think this role is the right fit for you, we would love to hear from you. For more information on NAB Colleague Benefits and Perks visit our website.

Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Other
Industries
  • Banking

Note: This listing is for the NAB Customer Advisor – Perth South role. Referrals increase your chances of interviewing at NAB. For updates on new Customer Advisor roles, you may be notified about opportunities in Albany, Western Australia, Australia.


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