Customer Care Consultant

4 weeks ago

Perth, Western Australia Buscojobs Full time

YOUR OPPORTUNITY

We're looking for a Customer Care Consultant who is a local Newman resident to join our team

We're seeking someone who thrives in a fast-paced retail environment and is passionate about delivering exceptional service. If you enjoy helping customers, solving problems, and working in a team that values safety, service, and operational excellence – we want to hear from you

By joining our passionate, well-established team, you will have the opportunity to grow, develop, have fun, and make a positive difference to all our customers.

What You'll Do

  • Be the first point of contact for our customers – in person and via phone/email
  • Provide expert advice on our wide range of industrial products
  • Maintain a clean, well-stocked, and visually appealing shopfront
  • Collaborate with internal teams to ensure smooth service delivery
  • Uphold our safety standards and contribute to a positive team culture

What You'll Bring

  • Previous experience in customer service (retail or trade preferred)
  • Well-developed customer service skills with a 'customer first' approach
  • Clear written and verbal communication skills
  • Self-motivated with an interest in personal development within the company
  • Ability to multitask in a fast-paced, high-pressure environment
  • Exceptional organisational and time management skills

Please note : Previous applicants need not apply.

CULTURE & BENEFITS

To ensure our employees feel valued, supported, and celebrated, we provide a range of employee benefits including:

  • Base salary and other incentives
  • Attractive Wesfarmers share plans every year
  • Highly successful Refer-A-Friend program – earn up to $2,000 for each referral
  • Regular team events, celebrations, birthdays, milestones, and BBQs
  • Team member discount card to use at Kmart, Bunnings, Target & Officeworks
  • Further Wesfarmers discounted offers from over 300 corporate partners
  • Generous paid parental leave
  • Free onsite parking and more

NEXT STEPS

If you meet most of the criteria listed above and would like to be considered for this opportunity, please send your application today. We will contact suitable candidates as we receive them.

As part of our recruitment process and commitment to safety, you will be required to undertake background checks, including a pre-employment medical assessment involving drug & alcohol testing.

Blackwoods promotes diversity and inclusion across our workplaces and encourages applications from all backgrounds, including people from Aboriginal and Torres Strait Islander communities, the LGBTQI+ community, and people with disabilities.

OUR STORY

Blackwoods is Australia's leading supplier of industrial and safety supplies. For over 140 years, we have supported businesses big and small with our range of over 300,000 products from the world's best brands. From the Sydney Harbour Bridge to the railway and your local mechanic, we supply what our customers need when they need it, along with unparalleled expertise and service from our passionate team.

With a national footprint of over 50 branches and 6 Distribution Centres, our people are at the heart of everything we do. Being part of the Wesfarmers group means endless opportunities to make a difference. Join us, and let's help more people build a better Australia.

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