Head Waitstaff

3 weeks ago

Sydney, New South Wales, Australia Applejack Hospitality Full time
Overview

Head Waitstaff role at Applejack Hospitality in Sydney. Applejack Hospitality is seeking experienced Waitstaff to join our dynamic team across premium dining venues in Sydney.

Key Responsibilities
  • Lead and supervise a section of the restaurant floor, ensuring smooth service and high standards.
  • Greet, seat, and engage with guests, providing professional and attentive service throughout their dining experience.
  • Take and coordinate food and beverage orders, with detailed knowledge of menus, daily specials, and wine pairings.
  • Oversee and support junior wait staff, providing training, guidance, and feedback.
  • Manage table allocations, coordinate with the kitchen and bar teams, and ensure efficient service delivery.
  • Respond to and resolve guest concerns in a professional and timely manner.
  • Ensure compliance with workplace health and safety, hygiene, and RSA requirements.
  • Contribute to maintaining service standards and supporting overall restaurant operations.
Skills and Experience

To Be Considered, You Must Have

  • A minimum of two years' relevant experience in a comparable restaurant environment.
  • Strong knowledge of food and beverage service, including wine and cocktail service.
  • Ability to work under pressure and handle high-volume service periods.
  • Excellent communication and interpersonal skills.
  • Commitment to delivering outstanding guest service.
  • A current RSA (Responsible Service of Alcohol) certificate.
Salary and Benefits

This is a full-time position with an annual salary of $76,515 Grade 4+ plus superannuation, in accordance with industry standards. Weekend and evening work will be required.

  • Great pay rates
  • Training & Progression plan
  • Access to health and wellbeing resources and activities
  • Flexible rostering
  • Paid overtime and additional leave/time off
  • Company discount when you dine/drink at any of our venues
  • Social outings and events
  • Extensive & ongoing food and beverage training
  • Dedicated mental health program, offering free one-on-one sessions
How to Apply

Please submit your CV today or contact jobs@applejackhospitality.com.au if you would like to have a confidential conversation about the role. As part of our recruitment process, you may be required to undergo a police check.


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